Infrastructure & Engineering Development Program - Eden Prairie, MN

UnitedHealth Group; Eden Prairie (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Optum Tech, part of UnitedHealth Group, offers a 12-month in-person Infrastructure and Engineering Development Program in Eden Prairie, MN. Associates join a GTS team from day one, own real project work, and receive mentorship from senior technologists to build practical, scalable solutions.

The program emphasizes operating at enterprise scale, translating business needs into technology outputs, and advancing AI-driven IT and automation capabilities within a supportive, collaborative

Qualifications

• Foundational understanding of AI, ML, and LLMs with ability to leverage AI-enabled tools to improve productivity and problem solving.

Responsibilities

• Learn to translate business needs into technology outputs and operate/automate services at enterprise scale.
• Contribute to AI-enabled IT and technology services under mentorship.
• Collaborate with senior technologists to deliver real project work from day one.

Skills

AI/ML fundamentals

Education

Bachelor's or Master's in Computer Science/Engineering/Software/IT/MIS or related technology field

Job description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Our global technology team consists of more than 35,000 innovators from around the world passionate about using technology to improve the lives of people and communities. We are modernizing the health care system through modern and innovative technologies, AI, comprehensive clinical expertise, and extensive experience in improving operational and clinical performance.

Global Technology Services (GTS) keeps that system running. GTS operates the cloud, infrastructure, networks, platforms and services that every Optum and UnitedHealth Group business depends on, and is shifting that work from manual operations toward AI-enabled, automated and self-service technology services. As part of our team, you will be provided opportunities to channel your curiosity into initiative, working alongside experienced engineers and operators pursuing innovations that improve the health care experience for everyone.

The GTS Infrastructure and Engineering Development Program:

The GTS Infrastructure and Engineering Development Program is a 12-month, in-person development experience that begins with a three-week onboarding bootcamp and then embeds each associate with a GTS team for the remainder of the program. Associates own real project work from day one, guided by a formal mentor and by the senior technologists on their team. The program concludes with placement into a GTS role, and its cohort-based structure builds community across locations and disciplines.

The program is designed around how our technology organization actually runs: build to operate, not build to build. Associates learn to translate business needs into technology outputs, operate and automate services at enterprise scale, and use AI as the default way of working rather than as a separate specialty.

Please note: this program develops talent for AI-enabled IT and technology services disciplines. Candidates pursuing software engineering or AI/ML engineering careers should apply to Optum's Technology Development Program (TDP), which serves those capabilities.

Associate Focus Areas

The focus areas below are intended to provide visibility into the types of work associates may support within GTS. Associate assignments will be determined by business necessity, program needs and available opportunities, rather than by individual track selection.

• AIOps and AI for IT Operations - work in this area involves building and operating AI agents within the UHG framework and applying the AI development lifecycle, prompt engineering, and model evaluation and monitoring to modernize IT operations
• Automation, DevOps and Tooling - work in this area centers on deterministic and agentic automation, CI/CD pipelines, infrastructure as code, and self-service technology services
• Infrastructure and Cloud Operations - work in this area covers cloud operations foundations; compute, storage and data center operations; infrastructure as code; and automation with Python
• Site Reliability Engineering, Observability and Resiliency - work in this area focuses on observability, reliability and resiliency patterns, ITSM, CMDB, and database operations that keep critical systems healthy and performant
• Identity, Access and Employee Experience - work in this area includes network engineering; identity and access management with MFA, SSO and device registration; and developer productivity that simplifies the experience for users

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for potential future roles.

Required Qualifications

• Currently in final year of obtaining a bachelor's or master's degree from an accredited college/university in Computer Science, Computer Engineering, Software Engineering, Information Technology, Management Information Systems, or another technology-focused discipline
• Foundational understanding of Artificial Intelligence (AI), Machine Learning (ML), and Large Language Models (LLMs), with demonstrated ability to leverage AI-enabled tools to improve productivity, accelerate learning, and support technical problem solvingr? Wait need correct string. Let's correct the JSON string. }