Infrastructure Engineer - Ventura, CA

Pivotal Solutions; Ventura (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Pivotal Solutions is seeking an Enterprise Infrastructure Engineer to design, implement, and maintain our enterprise systems across servers, storage, networks, and cloud platforms (Azure, AWS). You will collaborate with Cyber Security Operations, apply security frameworks (NIST, ISO 27001, CIS Controls), and ensure robust, scalable infrastructure with proper documentation.

Responsibilities include evaluating technologies, coordinating projects, providing advanced technical support, and

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related technical field or comparable experience.
• 4+ years of directly related enterprise infrastructure experience (servers, storage, cloud Azure, AWS, networks).
• Proficiency implementing and maintaining security frameworks (NIST, ISO 27001, CIS Controls).

Responsibilities

• Collaborate with management to update on infrastructure technologies and processes.
• Evaluate and select technology vendors, platforms, and tools for infrastructure needs.
• Manage enterprise infrastructure projects and provide first- or second-line support for infrastructure systems, including after-hours support.
• Design, implement, and maintain servers, storage, cloud platforms (Azure and AWS), networks, and software solutions.
• Administer infrastructure security functions, monitor user privileges, and adhere to security policies.

Job description

The Enterprise Infrastructure Engineer is responsible for designing, implementing, and maintaining our enterprise-wide infrastructure, including enterprise-wide Applications, servers, storage, cloud platforms (such as Microsoft Azure, and Amazon Web Services) networks, and work in collaboration with Cyber Security Operations Engineer. This role ensures that all infrastructure components are robust, scalable, secure, and aligned with organizational goals. Under limited supervision, the engineer assists in planning, coordinating, and monitoring the availability, performance, and support of infrastructure resources across all locations. The position evaluates infrastructure requirements, develops solutions, and ensures seamless integration of hardware, software, and cloud services as a team member on projects providing support on technical requirements and implementation specific to Enterprise Infrastructure and Application Support. The engineer also prepares and maintains operating procedures and documentation and provides advanced technical support to staff and IT administrators.

What You’ll Do

• Collaborate with all levels of management, providing updates during the development and implementation of new infrastructure technologies and processes.
• Vendor and Technology Evaluation: Collaborate with internal teams to evaluate and select technology vendors, platforms, and tools that align with infrastructure and business needs.
• Manage assigned infrastructure and Enterprise Application projects and provide technical support to the staff. Provide first- or second-line support on all infrastructure systems, including after-hours support for critical systems.
• Includes Microsoft Services Technology Stack such as Entra, PurView, Defender, Exchange, Share Point, etc.
• Solution tools such as Auvik, Sophos, Manage Engine, Proof Point, Datto RMM
• Design, implement, and maintain enterprise infrastructure systems, including servers, storage, cloud platforms (Azure and AWS), networks, and software solutions.
• Administer infrastructure security functions, including user privileges, monitoring, and adherence to our security policies and industry-standard security frameworks (such as NIST, ISO 27001, CIS Controls) in collaboration with Cyber Security Operations Engineer.
• Collect, analyze, and monitor infrastructure data for resource utilization and performance.
• Assist in preparing long-range infrastructure projects/plans with priority recommendations and project scheduling.
• Prepare and update procedural documentation and manage system configurations.
• Analyze and resolve infrastructure, system, and network problems reported by users.
• Schedule and perform system updates, equipment maintenance, upgrades, and hardware repairs.
• Secondary support for Help Desk technicians for escalates support issues.
• Must maintain our policies regarding Service Standards while proactively developing additional service standards and solutions that will further enhance the Information Technology Department’s Staff Service.

What We’re Seeking

• Bachelor’s degree in computer science, Information Technology, or a related technical field. Comparable technical experience will be accepted in lieu of formal education/degree.
• 4+ years of directly related experience in enterprise infrastructure engineering, including servers, storage, cloud platforms (Azure, AWS, GCP), and networks.
• Proficiency in implementing and maintaining security frameworks (NIST, ISO 27001, CIS Controls, etc.).