Infrastructure Engineer/SRE

Cresta; United States; Hybrid; USD 79.000 - 122.000; Vollzeit

Benefits dieser Stelle

Health plans

Parental leave

Wellness allowance

Remote workspace stipend

Lunch reimbursement

PTO Canada

Zusammenfassung

Cresta is hiring for an Infrastructure Engineer on the DevOps/SRE track to design, build, and advance our core infrastructure. You will join a collaborative but autonomous team responsible for reliable multi-cloud Kubernetes clusters, automation, and scalable data workloads.

Key focus areas include dev toolchains, security, observability, and IaC with Terraform, CloudFormation, Helm, and GitHub Actions. Remote-friendly, with strong compensation and benefits.

Qualifikationen

• 5+ years of experience in DevOps, SRE, Production Engineering, or equivalent field.
• Proficiency with Golang or Python.
• Experience with Kubernetes and related tooling (cert-manager, external-dns).
• Terraform or CloudFormation for IaC.
• AWS with IAM, S3, EC2, EKS; GCP/Azure bonus.
• PostgreSQL experience.
• GitOps tooling such as Flux or Argo.
• CI/CD with GitHub Actions.

Aufgaben

• Design, build, and advance core infrastructure for scalable environments.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Implement metrics, logging, analytics, and alerting for performance and security.
• Develop infrastructure-as-code deployment tooling across clouds.
• Automate operations and empower AI/model workloads.

Kenntnisse

Golang

Python

Kubernetes

Container security

Helm

Kustomize

Terraform

CloudFormation

AWS

GCP

Azure

PostgreSQL

GitOps

GitHub Actions

Tools

cert-manager

external-dns

Flux

Argo

Jobbeschreibung

Location: Canada

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the role:

As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

• 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
• Deep proficiency with coding languages such as Golang or Python.
• Deep familiarity with container-related security best practices.
• Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.
• Production experience with Kubernetes templating tools such as Helm or Kustomize.
• Production experience with IAC tools such as Terraform or CloudFormation.
• Production experience with AWS and services such as IAM, S3, EC2, and EKS.
• Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
• Production experience with database software such as PostgreSQL
• Experience with GitOps tooling such as Flux or Argo.
• Experience with CI/CD such as GitHub Actions.

Perks & Benefits:

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Paid parental leave to support you and your family
• Monthly Health & Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.