Infrastructure Engineer

Jobtailor

Connecticut

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Jobtailor is seeking an Infrastructure Engineer to maintain and enhance the global infrastructure across on-premises and cloud environments. You will apply deep technical expertise in servers, storage, networking, virtualization, backup and monitoring to ensure stability and security.

The role involves hands-on problem solving, incident support, project delivery, and driving standardisation and modernisation across the organisation, with collaboration across global teams.

Qualifications

Professional experience in IT support, minimum 3+ years under Service Desk, systems administration, networking, or cloud operations.
Strong experience supporting core infrastructure technologies (servers, storage, networking, VMs).
Solid hands-on experience with Windows Server, Active Directory/Entra ID, Group Policy, and enterprise management platforms.
Practical knowledge of virtualisation (VMware/Hyper-V) and cloud systems (Azure preferred).
Experience with patching, monitoring, and configuration-management tools.
Understanding of backup, replication, and disaster-recovery concepts.
Ability to troubleshoot complex technical issues across multiple domains.
Strong documentation, communication, and stakeholder-engagement skills.

Responsibilities

Maintain, support, and improve the global infrastructure platform across on-premises and cloud environments.
Provide deep technical expertise across servers, storage, networking, virtualisation, backup and disaster recovery, and monitoring systems.
Ensure the stability, resilience, performance, and security of infrastructure services that underpin business operations.
Deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

Skills

IT Support

Systems Administration

Networking

Cloud Operations

Active Directory/Entra ID

Group Policy

Backup & DR

Monitoring

Tools

VMware

Hyper-V

Azure

Job description

The Infrastructure Engineer is a technical specialist role responsible for maintaining, supporting, and improving the global infrastructure platform across on-premises and cloud environments. This role provides deep technical expertise across servers, storage, networking (LAN, WAN and Wifi), virtualisation, backup + DR, and monitoring systems. The role ensures the stability, resilience, performance, and security across infrastructure services that underpin business operations. Engineers deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

Responsibilities

Maintain, support, and improve the global infrastructure platform across on-premises and cloud environments.
Provide deep technical expertise across servers, storage, networking, virtualisation, backup and disaster recovery, and monitoring systems.
Ensure the stability, resilience, performance, and security of infrastructure services that underpin business operations.
Deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

Requirements

Professional experience in IT support, minimum 3+ years under Service Desk, systems administration, networking, or cloud operations.
Strong experience supporting core infrastructure technologies (servers, storage, networking, VMs).
Solid hands-on experience with Windows Server, Active Directory/Entra ID, Group Policy, and enterprise management platforms.
Practical knowledge of virtualisation (VMware/Hyper-V) and cloud systems (Azure preferred).
Experience with patching, monitoring, and configuration-management tools.
Understanding of backup, replication, and disaster-recovery concepts.
Ability to troubleshoot complex technical issues across multiple domains.
Strong documentation, communication, and stakeholder-engagement skills.

Core Competencies

Demonstrates expertise in maintaining and improving global infrastructure platforms, with a focus on servers, storage, networking, and cloud environments. Proficient in troubleshooting complex technical issues and ensuring the stability and security of infrastructure services.

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