IT Infrastructure Administrator

PPC Partners Inc.; New Berlin (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

PPC Partners Inc. is seeking an Infrastructure Administrator to manage and support hybrid enterprise environments, including M365, Azure, AD, on-prem systems. The role involves provisioning, monitoring, security, and collaboration with vendors.

You will implement automation, assist with cloud and network deployments, and help maintain reliability and performance across systems while mentoring junior staff when appropriate.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience.
• 8–10 years supporting and managing enterprise environments (2,500+ users preferred).
• 5+ years in systems administration or cloud services engineering.
• AWS Certified Solutions Architect or Microsoft Certified Azure Administrator preferred.

Responsibilities

• Support and maintain hybrid environments including Microsoft 365, Azure, Active Directory, and on-prem systems.
• Administer and troubleshoot networks including switches, firewalls, VPNs, and wireless.
• Monitor system performance, availability, and capacity; respond to alerts and outages.
• Perform provisioning, configuration, patching, and lifecycle maintenance.
• Troubleshoot issues across cloud, network, and server platforms.

Skills

Infrastructure knowledge

Networking

Cloud

Scripting

Problem solving

Communication

Safety & compliance

Education

Bachelor's degree in IT/CS

Tools

AWS

Microsoft Azure

PowerShell

Job description

Role Summary

The Infrastructure Administrator operates under general guidance, focusing on execution and support while escalating complex architecture and design decisions to senior engineers. This role serves as a versatile technical resource supporting enterprise systems across networking, cloud, server, and identity platforms.

The Infrastructure Administrator operates under general guidance, focusing on execution and support while escalating complex architecture and design decisions to senior engineers. This role serves as a versatile technical resource supporting enterprise systems across networking, cloud, server, and identity platforms. The position complements specialized team members by providing broad, cross-functional expertise and operational support, helping balance workload, reduce dependency on subject matter experts, and ensure continuity of operations as infrastructure demand grows. This role is responsible for implementing, managing, and maintaining both on-premises and cloud infrastructure, ensuring system reliability, performance, and security. The Infrastructure Administrator contributes to enterprise initiatives, supports operational needs across operating companies, and identifies opportunities to leverage automation, scripting, and AI-driven solutions to improve efficiency. The position collaborates with cross-functional teams, vendors, and stakeholders to deliver scalable solutions that support business growth, operational efficiency, and alignment with organizational strategy.

Essential Responsibilities

• Support and maintain hybrid environments including Microsoft 365, Azure, Active Directory, and on-prem systems
• Administer and troubleshoot networks including switches, firewalls, VPNs, and wireless
• Monitor system performance, availability, and capacity; respond to alerts and outages
• Perform provisioning, configuration, patching, and lifecycle maintenance
• Troubleshoot issues across cloud, network, and server platforms

Cross-Functional Support And Workload Balancing

• Provide support across multiple infrastructure domains to reduce reliance on specialists
• Assist with shifting team priorities and provide coverage where needed
• Enable operational continuity across infrastructure services

Project Execution And Implementation

• Participate in projects including site builds, network deployments, upgrades, and cloud initiatives
• Assist with installation, configuration, and testing of infrastructure components
• Coordinate with vendors for circuits, hardware deployment, and issue resolution

Security, Operations, And Continuous Improvement

• Support patching, vulnerability remediation, and system hardening
• Assist with compliance efforts, audits, and security control implementation
• Contribute to disaster recovery and business continuity processes
• Maintain documentation, configurations, and operational procedures
• Identify automation, standardization, and process improvement opportunities
• Recommend technology enhancements and best practices
• Collaborate with internal teams and third-party vendors across SaaS, PaaS, and IaaS solutions
• Identify risks and proactively elevate or mitigate issues
• Perform other duties as assigned

Collaboration And Additional Responsibilities

• Promote a culture of safety, compliance, and risk awareness
• Provide mentorship and guidance to junior staff when appropriate

SUCCESS METRICS

• Improved efficiency and timeliness of infrastructure support and issue resolution
• Increased cross-team coverage across infrastructure domains
• Improved system uptime and incident response effectiveness
• Reduced dependency on individual subject matter experts

Qualifications And Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related discipline (or equivalent experience)
• 8-10 years of experience supporting and managing enterprise environments with at least 2,500 users (5,000+ preferred)
• Minimum of 5 years of experience in systems administration or cloud services engineering
• Relevant professional certifications such as AWS Certified Solutions Architect or Microsoft Certified Azure Administrator are preferred

Experience, Skills And Abilities

• Broad technical knowledge across infrastructure domains including networking, server, cloud, and identity platforms
• Strong troubleshooting and problem-solving skills across complex systems and environments
• Ability to manage multiple priorities effectively in a fast-paced, high-demand environment
• Experience with scripting and automation, with PowerShell preferred
• Strong communication and collaboration skills across technical and non-technical stakeholders
• Proactive mindset with willingness to support areas outside primary expertise
• Demonstrated commitment to safety, accountability, and personal integrity