Infrastructure Consultant: IT Optimization & Automation

Ampcus Inc; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Ampcus Inc. is seeking a highly motivated IT Infrastructure professional to collaborate with internal and client teams on incident resolution and infrastructure assessments. You will contribute to scalable design, deployment readiness, and documentation of deployed systems to ensure smooth operations.

The role involves coordinating maintenance, evaluating performance, and driving automation opportunities while adhering to security and continuity standards in a fast-paced consulting environment.

Qualifications

• Experience resolving complex incidents and documenting preventive actions.
• Ability to assess IT infrastructure and identify optimization opportunities.
• Experience coordinating deployments and environment readiness.
• Familiarity with security checks, continuity plans, and audits.

Responsibilities

• Collaborate with internal and client teams to resolve incidents and document findings.
• Evaluate client IT infrastructure and prepare actionable assessment reports.
• Contribute to the design of scalable IT infrastructure solutions and document deployed systems.
• Align release schedules and environment readiness, execute deployments, and manage version control.
• Coordinate maintenance schedules and technology upgrades while ensuring uninterrupted operation.
• Facilitate performance data analysis and capacity planning to optimize performance.
• Conduct security checks, recovery drills, and audits; coordinate continuity plans.
• Gather feedback to identify automation opportunities and propose efficiency enhancements.
• Act as liaison with onsite, offshore, and vendor teams to document project requirements.
• Develop a centralized repository of technical and procedural knowledge from multiple projects.

Skills

Communication

Incident resolution

IT infrastructure assessment

Deployment management

Cross-team collaboration

Job description

Ampcus Inc. is seeking a highly motivated IT Infrastructure professional to collaborate with internal and client teams on incident resolution and infrastructure assessments. You will contribute to scalable design, deployment readiness, and documentation of deployed systems to ensure smooth operations.

The role involves coordinating maintenance, evaluating performance, and driving automation opportunities while adhering to security and continuity standards in a fast-paced consulting environment.