Infrastructure Consultant 2

Ampcus Inc; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Ampcus Inc. is seeking a highly motivated IT Infrastructure professional to collaborate with internal and client teams on incident resolution and infrastructure assessments. You will contribute to scalable design, deployment readiness, and documentation of deployed systems to ensure smooth operations.

The role involves coordinating maintenance, evaluating performance, and driving automation opportunities while adhering to security and continuity standards in a fast-paced consulting environment.

Qualifications

• Experience resolving complex incidents and documenting preventive actions.
• Ability to assess IT infrastructure and identify optimization opportunities.
• Experience coordinating deployments and environment readiness.
• Familiarity with security checks, continuity plans, and audits.

Responsibilities

• Collaborate with internal and client teams to resolve incidents and document findings.
• Evaluate client IT infrastructure and prepare actionable assessment reports.
• Contribute to the design of scalable IT infrastructure solutions and document deployed systems.
• Align release schedules and environment readiness, execute deployments, and manage version control.
• Coordinate maintenance schedules and technology upgrades while ensuring uninterrupted operation.
• Facilitate performance data analysis and capacity planning to optimize performance.
• Conduct security checks, recovery drills, and audits; coordinate continuity plans.
• Gather feedback to identify automation opportunities and propose efficiency enhancements.
• Act as liaison with onsite, offshore, and vendor teams to document project requirements.
• Develop a centralized repository of technical and procedural knowledge from multiple projects.

Skills

Communication

Incident resolution

IT infrastructure assessment

Deployment management

Cross-team collaboration

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Description: In the assigned Job Role, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Coordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.