Infrastructure Consultant 2

Ampcus, Inc; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Ampcus, Inc is seeking a skilled IT Infrastructure Engineer in Charlotte, NC. You will resolve complex incidents, assess client IT infrastructure, design scalable solutions, and coordinate deployments across multiple teams.

You will contribute to performance analysis, security checks, and process automation while ensuring alignment with project requirements and schedules. This role is on-site in Charlotte, NC with opportunities to engage global teams.

Qualifications

• Experience handling complex incidents and implementing resolutions.
• Ability to conduct infrastructure assessments and identify optimization opportunities.
• Familiarity with deployment management, environment readiness and post-deployment testing.
• Collaborates with onsite, offshore and vendor teams.

Responsibilities

• Collaborate with internal and client teams to resolve incidents and document findings with preventive recommendations.
• Evaluate client IT infrastructure and prepare assessment reports for improvement opportunities.
• Design scalable, cost-efficient IT infrastructure solutions and document deployed systems.
• Align release schedules and execute deployments with evidence-based testing.
• Coordinate maintenance, emergency fixes and upgrades to ensure seamless integration.
• Analyze performance data and support capacity planning to optimize systems.
• Perform security checks, recovery drills and compliance audits.
• Capture feedback to identify automation opportunities and improve processes.
• Liaise with onsite, offshore and vendor teams to document project requirements.
• Develop centralized knowledge repositories to drive efficiency.

Skills

Incident management

Root cause analysis

IT infrastructure assessment

Deployment management

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Description: In the assigned Job Role, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Coordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.