Infrastructure Business Systems Analyst (BSA)

Veriipro; Wilmington (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Veriipro is seeking a Business Systems Analyst in Wilmington, Massachusetts. The ideal candidate will gather business and technical requirements for IT infrastructure, analyze existing processes, and support system upgrades.

Applicants should have 3-5 years of experience in similar roles, especially with IAM. Familiarity with Agile techniques and various tools like Jira and Confluence is essential. A Bachelor's degree or equivalent experience is required.

Qualifications

• 3-5 years as a Business Systems Analyst in IT/infrastructure.
• Strong experience in IAM and SailPoint.
• Familiarity with SDLC and Agile delivery methods.

Responsibilities

• Gather and document business and technical requirements.
• Analyze existing infrastructure processes.
• Support UAT coordination and testing.

Skills

Business analysis

Stakeholder communication

Agile methodologies

Identity and Access Management (IAM)

Education

Bachelor's degree or equivalent experience

Tools

Jira

Confluence

Excel

Visio

Job description

Roles and Responsibilities

• Gather and document business and technical requirements for IT infrastructure, including networks, servers, cloud platforms, security, and end-user computing.
• Analyze existing infrastructure processes to identify gaps, risks, and opportunities for improvement.
• Translate business needs into functional and technical requirements, process flows, and impact assessments.
• Collaborate with infrastructure, security, and operations teams to support system upgrades, migrations, and new implementations.
• Support testing, UAT coordination, issue tracking, and post-go-live stabilization for infrastructure projects.
• Maintain and update documentation, including requirements, workflows, infrastructure diagrams, and runbooks.

Required Qualification

• 3-5 years as a Business Systems Analyst supporting IT or infrastructure initiatives.
• Experience with infrastructure domains such as networks, servers, cloud, security, or IT operations.
• Strong experience in IAM (Identity and Access Management) and SailPoint.
• Proven skills in gathering requirements, process mapping, and stakeholder communication.
• Familiarity with SDLC and Agile delivery methods, as well as UAT support.
• Experience with Jira, Confluence, Excel, Visio, or similar tools.
• Bachelor's degree or equivalent practical experience.