Infrastructure and Systems Manager

Kimball Midwest; Columbus (OH); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) + match

Tuition Assistance

Paid Parental Leave

Paid Time Off

Dress code

Paid holidays

Life insurance

Disability insurance

HSA/FSA

Job summary

Kimball Midwest, a national distributor, is seeking an Infrastructure and Systems Manager for our Columbus, Ohio location. You will lead a team of Systems Administrators and Engineers, guiding reliability, security, and scalability of enterprise infrastructure across the organization.

You will partner with IT leadership and stakeholders to plan and deliver initiatives, manage budgets, and ensure secure, documented, and resilient infrastructure with strong disaster-recovery capabilities.

Qualifications

• Five+ years of enterprise infrastructure experience.
• Two+ years of people management experience.
• Experience with Windows and Linux servers, virtualization, and security remediation.
• Ability to lead cross‑functional technical initiatives.

Responsibilities

• Lead and develop a team of Systems Administrators and Engineers.
• Own operational health and lifecycle of enterprise infrastructure.
• Direct monitoring of network, storage, backup, and virtualization.
• Provide technical leadership during incidents and escalation.
• Ensure changes follow escalation, root-cause analysis, and documentation.
• Build infrastructure roadmaps and manage modernization and security.
• Partner with IT leadership and business stakeholders on initiatives.
• Ensure designs are secure, documented, and scalable.
• Maintain backup, recovery, and DR capabilities with tested procedures.
• Manage budgets, licensing, renewals, vendor relationships.
• Establish consistent engineering and change-management practices.
• Participate in planned maintenance and after-hours support.

Skills

Leadership

Communication

Strategic planning

Problem solving

Vendor management

Windows/Linux servers

Networking

Tools

Microsoft 365

VMware/Hyper-V

Job description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Infrastructure and Systems Manager for our Columbus, Ohio, area location. As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

The Infrastructure and Systems Manager leads the team responsible for the reliability, security, scalability, and recoverability of Kimball Midwest’s enterprise infrastructure and systems. This position provides people leadership and technical direction for Systems Administrators and Systems Engineers supporting network, server, storage, backup, virtualization, Microsoft 365, communications, and related platforms across the organization.

Responsibilities

• Lead, develop, and retain a team of Systems Administrators and Systems Engineers by establishing clear expectations, assigning ownership, providing coaching and feedback, and supporting professional development.
• Own the operational health, availability, capacity, performance, recoverability, and lifecycle of enterprise infrastructure and systems services.
• Direct the monitoring and support of network, server, storage, backup, virtualization, Microsoft 365, communications, remote-connectivity, and related infrastructure platforms.
• Provide technical leadership and escalation support for complex incidents, engaging internal teams, vendors, and other resources through resolution.
• Ensure infrastructure incidents, problems, and changes follow established processes for escalation, communication, root-cause analysis, corrective action, documentation, and lessons learned.
• Build and manage infrastructure roadmaps and priorities encompassing modernization, lifecycle management, resilience, capacity, technical debt, and security remediation.
• Partner with IT leadership, Cybersecurity, Architecture, Product teams, Production Operations, and business stakeholders to plan and deliver infrastructure initiatives.
• Ensure infrastructure solutions are designed, implemented, documented, secured, monitored, and maintained to be reliable, supportable, scalable, and aligned with business needs.
• Maintain effective backup, recovery, and disaster-recovery capabilities, including documented recovery procedures and regular testing.
• Manage infrastructure budgets, forecasts, licensing, renewals, vendor relationships, hardware and service investments, and related financial recommendations.
• Establish and continuously improve consistent engineering, operational, documentation, and change-management practices.
• Participate in planned maintenance and after-hours escalation support as business needs require.

Qualifications

• Five or more years of progressively responsible experience supporting enterprise infrastructure and systems.
• Two or more years of formal people-management, supervisory, or equivalent team‑lead experience, including coaching, workload prioritization, performance management, and employee development.
• Broad experience across several enterprise technology areas, such as:
• Windows and Linux servers
• Enterprise networking and remote connectivity
• Virtualization and hybrid infrastructure
• Storage, backup, recovery, and disaster recovery
• Microsoft 365 and identity services
• Infrastructure security and vulnerability remediation
• Demonstrated experience leading infrastructure operations, production support, incident response, change management, lifecycle planning, and cross‑functional technical initiatives.
• Experience managing technology vendors, service providers, licensing, renewals, budgets, or infrastructure investment recommendations.
• Ability to translate technical risk, service health, capacity, and investment needs into clear recommendations for technical and business audiences.
• Strong leadership, communication, collaboration, prioritization, and problem‑solving skills.
• Ability to participate in occasional after‑hours escalations and planned maintenance.

Additional Information

This is a fully on‑site position reporting to the office Monday through Friday.

We offer a benefits package that includes the following:

• health, dental and vision insurance
• company sponsored life
• optional life and disability insurance
• Health Savings Accounts and Flexible Spending Accounts
• a 401(k) plus match
• Tuition Assistance
• Paid Parental Leave
• Paid Time Off (PTO)
• a Dress for your Day dress code
• paid holidays

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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