Infrastructure & Systems Manager — Build Resilient IT

Kimball Midwest; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

HSA & FSA

401(k) + match

Tuition Assistance

Paid Parental Leave

PTO

Dress for your Day

Paid Holidays

Job summary

Kimball Midwest is seeking an Infrastructure and Systems Manager for our Columbus, Ohio location, responsible for leading a team of systems professionals and the end-to-end health of our enterprise infrastructure. You will partner with IT leadership, cybersecurity, and product teams to deliver reliable, scalable services and modernized platforms.

The role requires guiding incident response, change management, capacity planning, and disaster recovery, while aligning technical initiatives with

Qualifications

• Five or more years of progressively responsible experience supporting enterprise infrastructure and systems.
• Two or more years of formal people-management, supervisory, or equivalent team-lead experience, including coaching, workload prioritization, performance management, and employee development.
• Broad experience across several enterprise technology areas, such as Windows and Linux servers, enterprise networking and remote connectivity, virtualization and hybrid infrastructure, storage, backup, recovery, and disaster recovery, Microsoft 365 and identity services, infrastructure security and vulnerability remediation.
• Demonstrated experience leading infrastructure operations, production support, incident response, change management, lifecycle planning, and cross-functional technical initiatives.
• Experience managing technology vendors, service providers, licensing, renewals, budgets, or infrastructure investment recommendations.
• Ability to translate technical risk, service health, capacity, and investment needs into clear recommendations for technical and business audiences.
• Strong leadership, communication, collaboration, prioritization, and problem-solving skills.
• Ability to participate in occasional after-hours escalations and planned maintenance.

Responsibilities

• Lead, develop, and retain a team of Systems Administrators and Systems Engineers by establishing clear expectations, assigning ownership, providing coaching and feedback, and supporting professional development.
• Own the operational health, availability, capacity, performance, recoverability, and lifecycle of enterprise infrastructure and systems services.
• Direct the monitoring and support of network, server, storage, backup, virtualization, Microsoft 365, communications, remote-connectivity, and related infrastructure platforms.
• Provide technical leadership and escalation support for complex incidents, engaging internal teams, vendors, and other resources through resolution.
• Ensure infrastructure incidents, problems, and changes follow established processes for escalation, communication, root‑cause analysis, corrective action, documentation, and lessons learned.
• Build and manage infrastructure roadmaps and priorities encompassing modernization, lifecycle management, resilience, capacity, technical debt, and security remediation.
• Partner with IT leadership, Cybersecurity, Architecture, Product teams, Production Operations, and business stakeholders to plan and deliver infrastructure initiatives.
• Ensure infrastructure solutions are designed, implemented, documented, secured, monitored, and maintained to be reliable, supportable, scalable, and aligned with business needs.
• Maintain effective backup, recovery, and disaster‑recovery capabilities, including documented recovery procedures and regular testing.
• Manage infrastructure budgets, forecasts, licensing, renewals, vendor relationships, hardware and service investments, and related financial recommendations.
• Establish and continuously improve consistent engineering, operational, documentation, and change‑management practices.
• Participate in planned maintenance and after‑hours escalation support as business needs require.

Skills

Leadership & people management

Windows & Linux servers

Enterprise networking

Virtualization

Storage & backup

Microsoft 365

Identity services

Security & vulnerability remediation

Incident response

Change management

Tools

Monitoring & alerting

IT governance

Job description

Kimball Midwest is seeking an Infrastructure and Systems Manager for our Columbus, Ohio location, responsible for leading a team of systems professionals and the end-to-end health of our enterprise infrastructure. You will partner with IT leadership, cybersecurity, and product teams to deliver reliable, scalable services and modernized platforms.

The role requires guiding incident response, change management, capacity planning, and disaster recovery, while aligning technical initiatives with