Infrastructure and Cloud Services Engineer

Boxer Property; Houston, Northern (TX, KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Boxer Property is seeking an experienced Infrastructure & Cloud Services Engineer in Houston to design, deploy, and support enterprise infrastructure, cloud, and communications platforms. This role emphasizes secure, reliable, and scalable technology services that enable business growth and excellent employee and customer experiences.

The position requires ten or more years of enterprise infrastructure and cloud experience, with a Bachelor's degree and relevant certifications preferred.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
• Ten or more years of experience supporting enterprise infrastructure and cloud environments.
• Microsoft, networking, or cloud certifications preferred.

Responsibilities

• Design, deploy, and support on premises and cloud infrastructure
• Manage Microsoft Azure, Microsoft 365, Entra ID, and Intune environments
• Oversee Event Management and Omni Channel communication platforms
• Respond to incidents and lead troubleshooting and root cause analysis
• Support network, firewall, wireless, and Internet services
• Collaborate with vendors and global IT teams
• Develop documentation, workflows, and performance reports

Skills

Networking

Cloud infrastructure

Event monitoring systems

Omni Channel communications

Telephony solutions

Troubleshooting

Documentation

Process development

Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Azure

Microsoft 365

Entra ID

Intune

Job description

Job Location: Houston - Houston, TX 77074
Position Type: Full Time
Education Level: 4 Year Degree
Job Category: Information Technology
Boxer Property Management is seeking an experienced Infrastructure & Cloud Services Engineer to support and advance our enterprise infrastructure, cloud, and communications platforms. This role is critical to maintaining secure, reliable, and scalable technology services that enable business growth and exceptional employee and customer experiences.

Duties & Responsibilities

• Design, deploy, and support on premises and cloud infrastructure
• Manage Microsoft Azure, Microsoft 365, Entra ID, and Intune environments
• Oversee Event Management and Omni Channel communication platforms
• Respond to incidents and lead troubleshooting and root cause analysis
• Support network, firewall, wireless, and Internet services
• Collaborate with vendors and global IT teams
• Develop documentation, workflows, and performance reports

QualificationsEducation & Training

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred
• Ten or more years of experience supporting enterprise infrastructure and cloud environments
• Microsoft, networking, or cloud certifications preferred

Knowledge, Skills & Experience

• Deep expertise in networking, cloud infrastructure, and event monitoring systems
• Experience implementing Omni Channel communications and telephony solutions
• Strong troubleshooting, analytical, and problem solving skills
• Ability to manage incidents and communicate effectively during outages
• Strong documentation and process development skills
• Collaborative mindset with the ability to work across teams and regions