Infrastructure Analyst

Komatsu Mining Corp.; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Komatsu Mining Corp. is seeking an Infrastructure Analyst to join our global IT team at the Milwaukee headquarters. You will design and deploy infrastructure, support day-to-day operations, and ensure security and compliance across the organization.

Responsibilities include collaborating with cross-functional teams, evaluating new technologies, and developing standardized processes. The role emphasizes proactive problem solving, scripting/automation, and maintaining documentation for a large

Qualifications

• Strong logical problem solving and the ability to independently execute technical tasks.
• 2+ years of IT technical experience managing large-scale infrastructure environments including patching, scripting, and design.
• 2+ years of scripting and automation (PowerShell, Python, Bash).
• 2+ years of experience with Azure optimization and automation.

Responsibilities

• Collaborate with cross-functional teams to assess infrastructure needs and develop upgrade plans.
• Evaluate emerging technologies and recommend new infrastructure components aligned with business goals.
• Provide technical support to stakeholders and IT teams, resolving infrastructure issues promptly.
• Document troubleshooting procedures and maintain a knowledge base.
• Implement security best practices and conduct vulnerability assessments and patch management.

Skills

Problem solving

Independent execution

Communication skills

Project management

Education

Bachelor of Science in Computer Science or Engineering

Tools

PowerShell

Python

Bash

Azure

Job description

Job Overview

We have an opportunity for an Infrastructure Analyst to join our global IT team working out of our headquarters office in Milwaukee, WI (Harbor District). In this role you will support:

Infrastructure Design and Deployment:

• Collaborate with cross-functional teams to assess and analyze current infrastructure needs and develop
  comprehensive plans for improvements and upgrades.


• Evaluate emerging technologies and make recommendations for the adoption of new infrastructure
  components that align with business goals.

Technical Support and Troubleshooting:

• Provide technical support to business stakeholders and other IT teams, resolving infrastructure-related
  issues promptly.


• Document troubleshooting procedures and maintain an up-to-date knowledge base.

Security and Compliance:

• Implement security best practices and policies to protect the organization's infrastructure and data.


• Conduct regular security assessments, vulnerability scans, and patch management.


• Ensure compliance with industry standards and regulations relevant to IT infrastructure.

Key Job Responsibilities

• Collaborate with multiple, cross-functional global teams such as application owners, network, and Komatsu subsidiaries to complete multiple high profiled IT projects.


• Establish goals, schedules and performance metrics to deliver business value.


• Act as a technical engineer for multiple simultaneous projects and day-to-day operations.


• Collaborate with various members of the IT team on infrastructure, network, backup, and systems design.


• Deploy new products and manage day to day operations as part of the Office 365 and Azure AD environment supporting over 60,000 users globally


• Assist in developing and implementing policy, security best practices, and standards across the global organization


• Perform optimization efforts and implement automation and scripting to improve efficiencies.


• Recommend and implement performance improvements and cost-control strategies. Monitor the performance and usage of cloud services


• Develops and improves ICT departmental processes for continuous work environment improvement


• Creates and improves documentation to support and improve problem resolution time and analysis


• Participate in Incident Response teams to address production or security related issues.


• Participate in an on-call occasionally during projects and as an escalation point


• Stay current with industry trends and emerging technologies through continuous learning and professional development.

Qualifications/Requirements

• Bachelor of Science degree in Computer Science, or Engineering, or comparable technical field experience


• Ability to demonstrate strong logical problem solving and ability to independently execute on technical tasks


• 2+ years of IT Technical experience managing large scale Infrastructure environments including patching, scripting, and design


• 2+ years of scripting and automation in a large organization (e.g., PowerShell, Python, Bash).


• 2+ years of experience with Azure optimization and automation


• Strong troubleshooting, project management, and communication skills.