Infra Cloud Delivery Manager

Bright Vision Technologies; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Bright Vision Technologies is seeking an Infra Cloud Delivery Manager for a remote, six-month contract. The role focuses on owning and improving infrastructure services, coordinating across engineering, architecture, operations, and business stakeholders to ensure reliable, scalable cloud delivery.

Qualifications include 10+ years in IT service management, strong ITIL knowledge, and hands-on experience with Azure and AWS.

Qualifications

• 10+ years in IT service management, infrastructure operations, or related field.
• Experience supporting cloud infrastructure and capacity planning.
• Experience with ITIL practices and service management.
• Ability to interpret service metrics and translate into actions.
• Strong written and verbal communication and stakeholder management.

Responsibilities

• Own end-to-end ownership of assigned infra cloud services and ensure availability and performance.
• Maintain service documentation, dashboards, and performance metrics.
• Coordinate activities across architecture, engineering, QA, operations, and product teams.
• Lead service reviews, track actions, and communicate performance and risks.
• Act as primary contact for service inquiries and improvements.
• Assist with service strategy, design, and lifecycle activities.
• Identify opportunities to improve quality, efficiency, scalability, and cost effectiveness.
• Support incident follow-up and root cause analysis.
• Prepare communications for releases, changes, and updates.

Skills

Cloud capacity management

ITIL practices

Stakeholder communication

Analytical thinking

Multi-priority management

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Azure

AWS

ITSM tools (e.g., ServiceNow)

Job description

Infra Cloud Delivery Manager – Remote

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

Job Title:Infra Cloud Delivery Manager

Job Location: Remote

Duration: 6 Months

Role Overview

Client is seeking for an Infra Cloud Delivery Manager for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery.

Key Responsibilities:

• Support end-to-end ownership of assigned infrastructure services, with focus on availability, reliability, utilization, adoption, and service-level performance.
• Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications.
• Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams.
• Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities.
• Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback.
• Assist with service strategy, design, transition, operations, and lifecycle activities.
• Identify practical opportunities to improve service quality, efficiency, scalability, and cost effectiveness.
• Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives.
• Prepare clear communications for service releases, changes, performance updates, and improvement activities.

Required Qualifications:

• Strong understanding of cloud capacity management.
• 10+ years of experience in IT service management, infrastructure operations, service delivery, or a related field.
• Working experience of ITIL practices and service management principles.
• Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies.
• Experience coordinating work across technical teams and business stakeholders.
• Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates.
• Strong written and verbal communication, organization, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment with limited supervision.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
• Strong understanding of forecasting and demand management.
• Experience managing Azure and AWS provider capacity.
• Strong knowledge of capacity risk management and assessment.
• Clear understanding application capacity and resilience.
• Experience with data, API’s and capacity intelligence.
• Practical experience with capacity governance and controls.
• Knowledge of capacity constraint mitigation and cloud resource capacity optimization.
• Strong experience with executive and stakeholder communication.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees’ ability to perform their job duties may result in disciplinary action up to and including termination of employment.