Infra Cloud Capacity Manager

BV Teck; United States; Remote; USD 124,000 - 207,000; Full time

Job summary

Bright Vision Technologies is seeking an Infra Cloud Capacity Manager for a remote, six-month contract. The role focuses on ownership of cloud capacity, reliability, utilization, and cost-effective service delivery across Azure and AWS.

The candidate will coordinate across engineering, architecture, operations, and business stakeholders, drive performance dashboards, roadmaps, and reporting, and support continuous improvement initiatives in a fast-paced environment.

Qualifications

• Strong understanding of cloud capacity management.
• 10+ years in IT service management, infrastructure operations, or related field.
• Working knowledge of ITIL practices and service management principles.
• Experience supporting infrastructure services (servers, networks, storage, cloud platforms).
• Experience coordinating work across technical teams and business stakeholders.
• Ability to interpret service metrics, identify trends, and translate findings into actions.
• Strong written and verbal communication, organization, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment with limited supervision.
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent).
• Strong understanding of forecasting and demand management.

Responsibilities

• Own end-to-end responsibility for assigned infrastructure services with focus on cloud capacity availability and performance.
• Plan and govern capacity utilization and capacity risk.
• Maintain service docs, roadmaps, dashboards, metrics, and stakeholder communications.
• Coordinate service activities across architecture, engineering, QA, operations, product, and project teams.
• Lead service reviews, track actions, analyze trends, and communicate risks and improvements.
• Serve as point of contact for service inquiries and operational concerns.
• Support service strategy, design, transition, and lifecycle activities.
• Identify opportunities to improve service quality, efficiency, scalability, and cost.
• Support incident follow-up, root cause analysis, and corrective actions.
• Prepare clear communications for service releases and performance updates.

Skills

Cloud capacity management

ITIL

Stakeholder communication

Analytical thinking

Problem solving

Project coordination

Executive communication

Education

Bachelor's degree in IT, CS, or related field

Tools

Azure

AWS

Job description

Infra Cloud Capacity Manager – Remote

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title: Infra Cloud Capacity Manager

Job Location: Remote

Duration: 6 Months

Job Type: Contract

Role Overview

Client is seeking for an Infra Cloud Capacity Manager for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery.

Key Responsibilities:

• Support end-to-end ownership of assigned infrastructure services, with focus on cloud capacity availability, reliability, utilization, adoption, and service-level performance.
• Experience in Cloud capacity planning, capacity utilization, capacity risk governance.
• Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications.
• Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams.
• Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities.
• Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback.
• Assist with service strategy, design, transition, operations, and lifecycle activities.
• Identify practical opportunities to improve service quality, efficiency, scalability, and cost effectiveness.
• Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives.
• Prepare clear communications for service releases, changes, performance updates, and improvement activities.

Required Qualifications:

• Strong understanding of cloud capacity management.
• 10+ years of experience in IT service management, infrastructure operations, service delivery, or a related field.
• Working experience of ITIL practices and service management principles.
• Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies.
• Experience coordinating work across technical teams and business stakeholders.
• Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates.
• Strong written and verbal communication, organization, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment with limited supervision.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
• Strong understanding of forecasting and demand management.

• Experience managing Azure and AWS provider capacity.
• Strong knowledge of capacity risk management and assessment.
• Clear understanding application capacity and resilience.
• Experience with data, API's and capacity intelligence.
• Practical experience with capacity governance and controls.
• Knowledge of capacity constraint mitigation and cloud resource capacity optimization.
• Strong experience with executive and stakeholder communication.

Bright Vision Technologies is an Equal Opportunity Employer.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.