Infra Cloud Delivery Manager

Bright Vision Technologies; Frisco (TX); Remote; USD 96,000 - 165,000; Full time

Job summary

Bright Vision Technologies is seeking an Infra Cloud Delivery Manager for a six-month remote contract. The role focuses on ownership, performance, and continuous improvement of infrastructure services, coordinating across engineering, architecture, operations, and business stakeholders to ensure reliable, scalable, and cost-effective delivery.

Ideal candidates bring 10+ years in IT service management, strong cloud capacity forecasting, and experience with Azure and AWS.

Qualifications

• 10+ years in IT service management, infrastructure operations, or related field
• Strong understanding of cloud capacity management and forecasting
• Experience coordinating work across technical teams and business stakeholders
• Experience with ITIL practices and service delivery principles
• Knowledge of capacity governance and cloud resource optimization

Responsibilities

• Own end-to-end ownership of infrastructure services with emphasis on availability, reliability, and performance
• Maintain service docs, roadmaps, dashboards, and metrics; communicate progress
• Coordinate activities across architecture, engineering, QA, operations, product, and project teams
• Lead service reviews, track actions, and communicate risks and priorities
• Prepare clear communications for service releases, changes, and performance updates
• Support incident follow-up, root cause analysis, and continuous improvement initiatives
• Identify opportunities to improve service quality, efficiency, and cost effectiveness

Skills

Cloud capacity management

ITIL practices

Strong communication

Stakeholder coordination

Project lifecycle

Education

Bachelor's degree in IT/CS

Tools

Azure

AWS

Job description

Infra Cloud Delivery Manager – Remote

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title:Infra Cloud Delivery Manager

Job Location: Remote

Duration: 6 Months

Role Overview

Client is seeking for an Infra Cloud Delivery Managerfor a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery.

Key Responsibilities

• Support end-to-end ownership of assigned infrastructure services, with focus on availability, reliability, utilization, adoption, and service-level performance.
• Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications.
• Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams.
• Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities.
• Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback.
• Assist with service strategy, design, transition, operations, and lifecycle activities.
• Identify practical opportunities to improve service quality, efficiency, scalability, and cost effectiveness.
• Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives.
• Prepare clear communications for service releases, changes, performance updates, and improvement activities.

Required Qualifications

• Strong understanding of cloud capacity management.
• 10+ years of experience in IT service management, infrastructure operations, service delivery, or a related field.
• Working experience of ITIL practices and service management principles.
• Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies.
• Experience coordinating work across technical teams and business stakeholders.
• Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates.
• Strong written and verbal communication, organization, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment with limited supervision.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
• Strong understanding of forecasting and demand management.

• Experience managing Azure and AWS provider capacity.
• Strong knowledge of capacity risk management and assessment.
• Clear understanding application capacity and resilience.
• Experience with data, API's and capacity intelligence.
• Practical experience with capacity governance and controls.
• Knowledge of capacity constraint mitigation and cloud resource capacity optimization.
• Strong experience with executive and stakeholder communication.

Bright Vision Technologies is an Equal Opportunity Employer.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expresses prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.