INFORMATION TECHONOLGY SPECIALIST (IT)

U.S Air Force; Fort Dix (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated IT support assistant to join their team at Fort Dix. This role involves assisting the Director of Network Operations, performing maintenance and troubleshooting for various hardware and software systems, and providing user-level support to staff. The ideal candidate will have a strong foundation in IT processes, effective communication skills, and a willingness to pursue necessary certifications. This position offers an exciting opportunity to contribute to a vital IT facility while enhancing your technical skills in a supportive environment.

Qualifications

• Entry-level experience in computer operations and network theories.
• Ability to work independently and interact professionally with personnel.

Responsibilities

• Assists the Director of Network Operations with various IT tasks.
• Provides user-level LAN support and manages network access accounts.

Skills

Project Administration

Effective Communication

Windows Support

Network Theories

Office Automation

Education

Information Assurance Certification

Tools

Network Operating Systems

Point of Sale Systems

Audio/Video Equipment

Job description

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the IT Facility, Fort Dix, NJ.

Duties

1. Serves as assistant to the Director of Network Operations.
2. Performs setup, maintenance, troubleshooting, and repair of networked and non-networked servers, PC systems, print devices, Point of Sale systems, and other hardware and software.
3. Conducts risk analysis for all computer systems.
4. Assists in evaluating hardware and software products for use by unit staff and provides input to the Director or his/her designee.
5. Provides user-level LAN support for unit staff, acting as the initial contact for computer-related problems/issues.
6. Assists in managing network access accounts, including Remote Access and Exchange accounts.
7. Installs, configures, and manages applications software packages across multiple operating systems and software.
8. Provides research and input on installation, modification, and removal of computer resources.
9. Organizes and presents written reports as needed.
10. Assists in training personnel with computer-related training for unit staff and associates.
11. Conducts on-the-job training.
12. Performs administrative management of servers and network access equipment.
13. Performs other related duties as assigned.

If interested in applying, preview the online application: Application Link

Requirements

• Complete a background investigation with favorable results.
• Valid driver's license and good driving record; must provide a copy of the driving record.
• Information assurance (IA) work is a key duty; must achieve appropriate IA certification within 6 months per DOD 8570.01-M.

Qualifications

Who May Apply: Open to everyone. Eligibility is based on the questionnaire and proof of eligibility must be provided by the application deadline of 05/25/2025.

Eligible categories include Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference.

Experience requirements include skills as a project administrator, ability to work independently, professional interaction with personnel at all levels, entry-level experience in computer operations, network theories, applications software, network operating systems, and office automation. Effective communication of IT processes, understanding system design, and Windows support experience are essential. Experience with Network, Point of Sale, Audio/Video, and PCI is desirable.