Information Technology Technician - Seasonal

Enchanted Parks; Kansas City, Northern (MO, KY); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Free park admission

Free tickets for family and friends

Job summary

Worlds of Fun in Kansas City, MO is seeking a Seasonal Information Technology Technician to install, maintain, and support computer systems, network devices, software, and technology equipment across the park. This role combines hands-on problem solving with guest and employee support.

This seasonal position requires a High School diploma or GED, basic networking knowledge, and availability to work nights, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• Coursework, certification, or experience in Information Technology, Computer Science, Networking, or a related field preferred.
• Must have a valid driver's license.
• Basic knowledge of computer hardware, software, operating systems, and networking concepts.
• Ability to troubleshoot technical issues and determine appropriate solutions.
• Strong interpersonal skills and ability to communicate technical information to users with varying levels of computer knowledge.
• Ability to organize workload, prioritize tasks, and respond effectively in a fast-paced environment.
• Basic understanding of Microsoft Windows, Microsoft 365 applications, and mobile devices.
• Ability to read and follow technical documentation, procedures, and equipment.

Responsibilities

• Provide technical support for park computers, printers, mobile devices, point-of-sale systems, and related equipment.
• Install, configure, maintain, and troubleshoot hardware, software, and peripheral devices.
• Assist with network infrastructure support including switches, wireless access points, and communication devices.
• Respond to support requests and technology-related issues in a timely and professional manner.
• Set up and deploy new technology equipment for seasonal and special event operations.
• Assist with user account management, password resets, and access requests.
• Maintain accurate records of equipment inventory, repairs, and service requests.
• Support park operations technology including ticketing, admissions, cash handling, and office systems.
• Provides guest service according to Worlds of Fun standards when serving guests or working with associates, including answering questions and providing assistance.
• Maintains cleanliness and safety in assigned work areas and performs all duties in compliance with Worlds of Fun Safety guidelines and requirements.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Worlds of Fun attendance requirements as outlined in company attendance policies.
• Adheres to company Rules of Conduct, including specific costuming and grooming standards as outlined in Employee Guidelines and other park-specific policies and procedures.
• Other duties may be assigned.

Skills

Technical troubleshooting

IT support

Guest service

Communication

Time management

Education

High School Diploma or GED

Tools

Windows OS

Microsoft 365

Networking basics

Job description

Pay Type: per hour Benefits: Free entry into park, free tickets for family and friends

Information Technology Technician - Seasonal

Department: Information Technology

Reports To: IT Manager / IT Supervisor

Position Type: Seasonal

About the Job:

The Seasonal Information Technology Technician helps keep park technology running smoothly by installing, maintaining, troubleshooting, and supporting computer systems, network devices, software applications, and technology equipment throughout the park. This role combines technical problem-solving, guest and employee support, hands-on equipment maintenance, and flexibility to respond quickly to operational needs. Seasonal IT Technicians work closely with departments across the park to ensure technology systems remain reliable, secure, and ready to support daily operations.

Why Work at Worlds of Fun?

• Free park admission
• Team member ride nights and special events
• Scheduling that works with you
• On-the-job paid training provided
• Work with a variety of technology systems and equipment

What You'll Do

• Provide technical support for computers, printers, mobile devices, point-of-sale systems, and related equipment throughout the park.
• Install, configure, maintain , and troubleshoot hardware, software, and peripheral devices.
• Assist with network infrastructure support including switches, wireless access points, and communication devices.
• Respond to support requests and technology-related issues in a timely and professional manner.
• Set up and deploy new technology equipment for seasonal and special event operations.
• Assist with user account management, password resets, and access requests.
• Maintain accurate records of equipment inventory, repairs, and service requests.
• Support park operations technology including ticketing, admissions, cash handling, and office systems.
• Provides guest service according to Worlds of Fun standards when serving guests or working with associates, including answering questions and providing assistance .
• Maintains cleanliness and safety in assigned work areas and performs all duties in compliance with Worlds of Fun Safety guidelines and requirements.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Worlds of Fun attendance requirements as outlined in company attendance policies.
• Adheres to company Rules of Conduct, including specific costuming and grooming standards as outlined in Employee Guidelines and other park-specific policies and procedures.
• Other duties may be assigned.

What We're Looking For

• High School Diploma or GED required
• Coursework, certification, or experience in Information Technology, Computer Science, Networking, or a related field preferred.
• Must have a valid driver's license to operate company vehicles.
• Basic knowledge of computer hardware, software, operating systems, and networking concepts.
• Ability to troubleshoot technical issues and determine appropriate solutions .
• Strong interpersonal skills and ability to communicate technical information to users with varying levels of computer knowledge.
• Ability to organize workload, prioritize tasks, and respond effectively in a fast-paced environment.
• Basic understanding of Microsoft Windows, Microsoft 365 applications, and mobile devices.
• Ability to read and follow technical documentation, procedures, and equipment