Information Technology Support Technician

Sterling Engineering; Orangeburg (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Desktop Support Technician to join their dynamic IT support team. This exciting role involves working with cutting-edge technology to provide essential technical support to end-users. You'll be crucial in maintaining the technology infrastructure and ensuring smooth daily operations. If you have a passion for IT support and enjoy solving problems, this opportunity will allow you to grow your skills while making a significant impact in a collaborative environment. Join a company that values innovation and offers a chance to work with the latest technology in the field.

Qualifications

• 2-8 years of relevant IT support experience required.
• Strong knowledge of Windows operating systems is essential.

Responsibilities

• Install, repair, and maintain desktop computers and laptops.
• Provide first-line technical support for hardware and software issues.
• Manage and track IT asset inventory effectively.

Skills

Problem-solving skills

Communication skills

Windows operating systems

Technical support

IT asset management

Education

Associate's Degree in IT-related field

Tools

Desktop computers

Laptops

Software deployment tools

Job description

Direct message the job poster from Sterling Engineering

HIRE TYPE: Contract to Hire

LOCATION: West Columbia for training, then reporting to the Orangeburg facility

OVERVIEW:

Join our dynamic IT support team as a Desktop Support Technician! This role offers the opportunity to work with cutting-edge technology while providing essential technical support to end-users. You'll be instrumental in maintaining our client's technology infrastructure and ensuring smooth daily operations for our workforce.

JOB RESPONSIBILITIES:

• Install, repair, and maintain desktop computers, laptops, and related peripherals
• Provide first-line technical support for hardware, software, and network connectivity issues
• Deploy software, patches, and updates across various devices
• Manage and track IT asset inventory
• Create and deploy system images for desktops and laptops
• Troubleshoot hardware and software failures
• Coordinate with vendors for equipment repairs
• Assist with network-related issues
• Manage printer supplies and maintenance
• Support users in software selection and implementation

REQUIREMENTS:

• Associate's Degree in IT-related field or equivalent experience
• 2-8 years of relevant IT support experience (depending on grade level)
• Strong knowledge of Windows operating systems
• Experience with system imaging and deployment
• Excellent problem-solving and communication skills

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Manufacturing