Information Technology Support Specialist (Student Intern)

Marina Coast Water District; California, Northern (MO, KY); On-site; USD 40,000 - 44,000; Part time

Job summary

Marina Coast Water District is seeking a dependable Information Technology Support Specialist (Student Intern) to gain hands-on experience in IT and GIS. You will work with the IT Administrator and GIS Technician on a structured development plan, starting with guided learning and progressing to real project work.

The internship emphasizes Windows administration, network basics, Microsoft 365, and customer service, with on-site support at Marina, CA.

Qualifications

• Be currently enrolled as a full-time college student in an information technology, computer science, cybersecurity, networking, GIS, business information systems, or related program.
• Available to work 16 hours per week.
• Must be able to lift up to 25 pounds and travel between offices.

Responsibilities

• Assist staff with technical support requests and IT and GIS projects.
• Troubleshoot computers, software, printers, and network connections.
• Set up and maintain desktops, laptops, monitors, printers, and other equipment.
• Install and update Windows applications and approved software.
• Assist with wired and wireless network troubleshooting.
• Support endpoint security, backups, and software updates.
• Maintain IT inventory, records, and documentation.
• Assist employees with Microsoft 365 and District software.
• Research hardware, software, and technology solutions.
• Assist with equipment replacements and upgrades.
• Coordinate with technology vendors as needed.
• Assist GIS Technician with mapping and GIS data tasks.

Skills

Windows basics

Networking concepts

Microsoft 365

Troubleshooting

Researching issues

Customer service

Communication skills

Independent work

Education

Full-time college student in IT or related program

Tools

Windows OS

PC hardware

Microsoft 365 apps

Job description

Salary: $29.81/per hour

Deadline to apply: September 21, 2026

• - A cover letter explaining your interest in the internship and how you think Information Technology supports public service, public safety, and good governance.
• - A current résumé highlighting relevant coursework, projects, certifications, or technical experience.
• - Current unofficial transcripts.

Information Technology Support Specialist (Student Intern)

Marina Coast Water District (MCWD) is looking for a dependable, motivated student who wants hands‑on experience in Information Technology and GIS. The intern will work directly with the District's IT Administrator and GIS Technician and follow a structured development plan that combines learning, hands‑on training, and real project work. You do not need to know everything before applying. We are looking for someone with basic computer knowledge, good communication skills, an interest in technology, and a willingness to learn. MCWD provides drinking water, recycled water, and wastewater collection services to the City of Marina and the Ord Community. Technology and GIS support nearly every part of District operations.

What You Will Do

The IT Intern will assist with day‑to‑day technical support and IT and GIS projects. Duties may include:

• Responding to staff requests for technical support.
• Troubleshooting computers, software, printers, and network connections.
• Setting up and maintaining desktops, laptops, monitors, printers, and other equipment.
• Installing and updating Windows applications and approved software.
• Assisting with wired and wireless network troubleshooting.
• Assisting with endpoint security, backups, and software updates.
• Maintaining IT inventory, records, and technical documentation.
• Assist employees with Microsoft 365 and other District software.
• Researching hardware, software, and technology solutions.
• Assisting with equipment replacements and technology upgrades.
• Working with technology vendors when needed.
• Assisting the GIS Technician with mapping, GIS data, field technology, and related projects.
• Assisting with other IT and GIS projects assigned.

The intern will receive training and guidance before working with unfamiliar systems.

Intern Development Plan

MCWD's internship program provides a solid combination of learning and project experience.

Interns may first learn a technology or process and then apply those skills to an actual District project. Projects may become more challenging as the intern gains experience.

Development opportunities may include:

• Mentoring from the IT Administrator and GIS Technician.
• Hands‑on technical training.
• IT and GIS projects based on the intern's skills and interests.
• Networking, cybersecurity, GIS, servers, data, and other technology areas.
• Working with District staff, consultants, and vendors.
• Building troubleshooting, documentation, communication, and customer service skills.

The goal is for the intern to leave MCWD with stronger technical skills, completed project experience, and a better understanding of careers in IT and GIS.

Examples of Past Intern Projects

Previous interns have assisted with projects such as:

• IT Asset Inventory Project
• District Hardware Replacement Project
• Backup Internet Project
• E‑Learning Site for Recycled Water Training

Qualifications

We are looking for a student who:

• Has basic knowledge of Windows computers and PC hardware.
• Has a basic understanding of networking concepts such as Wi‑Fi, Ethernet, IP addresses, and network cabling.
• Is familiar with Microsoft 365 applications.
• Enjoys troubleshooting and solving problems.
• Can research technical issues and follow instructions.
• Has good customer service and communication skills.
• Is dependable, organized, and willing to learn.
• Can work independently after receiving direction.
• Previous professional IT or GIS experience is not required.

Relevant coursework, certifications, school projects, home labs, GIS work, volunteer experience, or personal technology projects may be considered.

Requirements

Applicants must:

• Be currently enrolled as a full‑time college student in an information technology, computer science, cybersecurity, networking, GIS, business information systems, or related program.
• Meet District student enrollment requirements.
• Be available to work 16 hours per week.
• Be able to lift up to 25 pounds.
• Be able to maintain the confidentiality of District information.
• Have good oral and written communication skills.
• Possess and maintain a valid California driver's license and be able to operate a District vehicle as part of assigned duties.
• Be able to travel between District offices and facilities to provide technical support, deliver equipment, or assist with IT and GIS projects.

Internship Schedule

The internship is initially expected to last up to six months and may be extended depending on District needs, student availability, performance, and continued eligibility.

Additional hours may be available during summer and winter breaks.

Work Location

Marina Coast Water District

920 Second Avenue, Suite A

Marina, CA 93933

This is an on‑site internship.

Employment Information

• Employee Handbook
• MCWD Organizational Chart