Student Intern (Information Technology)

Orange County Sanitation District; California (MO); On-site; USD 29,000 - 33,000; Part time

Job summary

Orange County Sanitation District is offering a Student Intern position in Information Technology. Under close supervision, you’ll provide technical assistance for network, hardware, and software issues and support IT projects.

You’ll work with staff to troubleshoot, train users, and document incidents while pursuing an IT-related degree. Schedule is 15–20 hours weekly, mainly weekdays, on-site. Compensation is paid per hour for undergraduate and graduate students.

Qualifications

• High school diploma or equivalent.
• Full-time college student of at least junior level in a bachelor’s or graduate degree program related to OC San activities.
• Valid California Class C Driver’s License.
• Proficient in Microsoft Office 365, SharePoint and Windows 10 operating systems.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and manage time while delivering customer service.

Responsibilities

• Assist with user requests for service, troubleshoot issues and help develop solutions.
• Support PC hardware components, desktop operating systems, and applications.
• Record activities and solutions in the ticketing system.
• Work with vendors and research products for system upgrades.
• Assist with user training for hardware and software.
• Maintain records in inventory and client management systems.
• Create automated scripts for software installs and OS processes.
• Perform other duties/projects as assigned.

Skills

Customer service oriented

Communication skills

Teamwork

Time management

Education

High school diploma or equivalent

Junior or higher year college student in IT related field

Valid California Class C Driver’s License

Tools

Microsoft Office 365

SharePoint

Windows 10

Job description

What do you value in your next job?

At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further.

Integrity, Inclusion, Honesty, and Respect

We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service.

Leadership, Teamwork, and Problem Solving

We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts.

Customer Service, Transparency, and Accountability

We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders.

Resiliency, Innovation, and Learning

We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals.

Safety

We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices.

Student Intern (Information Technology)

Under close supervision, provides technical assistance and support to OC San staff for network, hardware, and software issues. Works with staff to provide technical assistance as requested, providing training on software and hardware use, determining causes of malfunctions through root cause analysis with the assistance of OC San IT staff. Conducts research and provides support for the development of current and new projects within the IT department.

Responsibilities

• Assist with user requests for service, troubleshoot issues and help develop solutions.
• Support PC hardware components, desktop operating systems, and applications.
• Record activities, solutions, and other responses to incidents and service requests within ticketing application.
• Work with vendors, perform research and evaluate products to assist with the selection and purchase of system upgrades.
• Assist with user training for hardware and software.
• Assists with maintaining records within inventory management application and client management application.
• Assists with the creation of automated scripts to perform software installs, uninstalls, and other common operating system processes.
• Perform other duties/projects as assigned.

Required

• High school diploma or equivalent;
• Full-time college student of at least junior level in good standing in a bachelor’s or graduate degree program in a field of study related to the OC San activities.
• Valid California Class C Driver’s License.

Desired

• Majoring in Information Technology or closely related field.
• Proficient in Microsoft Office 365, SharePoint and Windows 10 operating system.
• Ability to prioritize tasks and effectively manage time.
• Customer service oriented and experience working in a customer service driven environment.
• Ability to exercise good judgement and effectiveness in working within a team environment.
• Ability to develop, maintain, and promote strong relationships.
• Strong written and verbal communication skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Familiarity with software installations as well as basic network and computer configurations.

Eligibility

• Undergraduate and graduate students must be enrolled full-time at a college or university, be in good standing, and maintain a GPA of 2.0 or better to be eligible for a paid internship with OC San.
• Only students who have at least one year of school remaining will be considered.
• Verification of enrollment from the registrar's office indicating "student in good standing" prior to employment with OC San.
• Applicants must provide a letter of recommendation from a professor, previous employer or internship supervisor as part of their application.

Work Schedule

This internship will run concurrently with school and will require a minimum of 15 hours of work on-site each week (and up to 20 hours a week) typically during Monday through Friday between the hours of 7 a.m. and 5 p.m. with some weekend work. OC San will also allow flexibility during final exam periods.

Vacancies: 1

APPLICATION FILING DEADLINE

Friday, September 18, 2026, 5:00 PM (or until a sufficient number of qualified applications have been received)

Application Process

1. Verification of enrollment from the school, indicating full-time enrollment
2. Letter of recommendation from a professor, previous employer or internship supervisor

Compensation

• Undergraduate Student: $21.00/Hour
• Graduate Student: $24.00/Hour

Physical Demands

Must possess mobility to work in a standard office setting or laboratory, if applicable, and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Elements

Employees work in an office or laboratory, if applicable, environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Other Information

For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website.

Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process.

False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification.

Reference Checks

This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include:

• Verification/Reference from current and past employers
• Confirmation of necessary licenses, certificates, and degrees.

Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made.

OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted.

The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice.