Information Technology Specialist II

Internal Revenue Service; California; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading government agency is seeking an Information Technology Specialist II to provide comprehensive technical support and database management. This role involves aligning IT strategies with business needs, leading technology teams, and enhancing system functionality through expert analysis and collaborative initiatives. Candidates should have strong documentation, communication skills, and technical proficiency in Acucobol. This position is essential in ensuring seamless IT operations within the department.

Qualifications

• Working knowledge of Acucobol in a development environment.
• Ability to produce clear and concise documentation.
• Strong communication skills with the ability to convey information effectively.

Responsibilities

• Provides technical and database system support including planning and maintenance.
• Oversees business and IT strategy alignment and recommendations.
• Leads technology projects and teams, ensuring effective collaboration.

Skills

Collaboration

Customer Service

Documentation

Technical Leadership

Problem Solving

Communication

Initiative

Tools

Acucobol

Job description

Under the direction of the Information Technology Manager I, the ITS II provides all technical and database system support and maintenance activities, including planning, analysis, design, development, documentation, and maintains innovative technical solutions in support of Commercial off the Shelf software, Software as a Service, and hosted software systems for the Department of Justice (DOJ).

The ITS II ensures that the business and information technology (IT) requirements are aligned, links the business mission, strategy, and processes to the IT strategy. The ITS II oversees and guides the business and IT strategies to function cohesively. The ITS II makes technical recommendations to executive management and business customers and provides leadership and direction to other technical staff and vendors. The ITS II is an expert in software solutions, acts as a team Lead and technical analyst on complex applications and performs at the expert specialist level of this career series; and works collaboratively with other technical and business units within DOJ. The ITS II also provides a high-level of technical support and maintenance including staff training, administration, and configuration, analyzes, designs, develops, troubleshoots, tests and reports, and implements data solutions. The ITS II develops and publishes technical procedures and user guides to configure the application and detail intricate and complex programs and processes. This position applies the highest level of technical and business knowledge in the most complex system analysis, operation of user interfaces and output, data analysis, and manipulation for business requests. The incumbent performs project lead responsibilities over one or more of the applications and works independently and as a team leader to prioritize work, develop work plans, and manage task assignments. The incumbent must demonstrate a high level of communication (both oral and written) skills while these responsibilities are performed. The ITS II participates in procurement activities to provide applicable technical guidance and assists with the IT contracts team to onboard vendor consultants.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Benefit information can be found on the CalHR website and the CalPERS website.

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Working knowledge of Acucobol in a development environment; tools, platform compatibility, deployment options
• Ability to prepare and produce clear and concise documentation for presentations to all levels of management, staff, and stakeholders
• Ability to communicate effectively, including the ability to convey information to all levels of staff, including various department-wide units and external agencies
• Excellent collaboration and customer service skills with the ability to address and prioritize multiple assignments
• Ability to exercise good judgment and make timely and effective decisions while maintaining diplomacy, tact, and professionalism
• Strong knowledge of the organization and operation of departmental programs and how they relate to and support other programs administered by the department
• Ability to exercise a high degree of initiative, independence of action , tact, and good judgment
• Ability to manage multiple high-priority initiatives in a fast-paced environment
• Demonstrated experience in leading technology teams
• Demonstrated experience in leading technology projects
• Experience in developing reports and metrics to drive results and decisions
• Experience in demonstrating the ability to reason logically, identify problems, draw valid conclusions, and develop effective solutions
• Experience in and demonstrated ability to work both independently and in a team environment
• Ability to adapt to changing assignments and priorities and work effectively under pressure to meet deadlines
• Ability to effectively self-manage time; handling multiple project priorities and workloads concurrently
• Knowledge of various DOJ systems
• Excellent written and verbal communication skills