INFORMATION TECHNOLOGY SPECIALIST I

Caltrans; Oakland (CA); Hybrid; USD 78,000 - 110,000; Full time

Job summary

Caltrans in the Oakland District Office is seeking a Lead Systems Administrator to oversee the Local Area Network, servers, storage arrays, backups, printers, computers, tablets, and mobile devices. You will lead technical operations and manage end-user devices lifecycle.

You will drive system development life cycle activities, provide end-user training, develop standards, monitor assets, and support a hybrid work arrangement.

Qualifications

• Experience supporting and operating virtual infrastructure environments.
• Experience with Azure Active Directory administration tasks, identity management, authentication and security configurations.
• Experience managing enterprise storage systems, provisioning, maintenance, performance tuning, and data migration.
• Experience with LAN/WAN hardware provisioning, maintenance and troubleshooting.

Responsibilities

• Lead admin for LAN, servers, storage, backups, printers and mobile devices.
• Manage end-to-end System Development Life-Cycle activities (analysis, design, build, test, operations).
• Provide lead support for end-user devices lifecycle, procurement, deployment, installation and configuration.
• Train end users in configuration and use of client technologies and ensure asset accountability.

Skills

System Administration

LAN/WAN

Azure AD

Storage Management

Tools

Azure Active Directory

Pure Storage

Job description

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-534999
Position #(s): 900-174-1402-001
Working Title: Lead Systems Administrator
Classification: INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: Multiple
Work Location: Alameda County
Telework: Hybrid
Job Type: Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.
Department Website: www.dot.ca.gov
Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Job Description And Duties

Under the direction of an IT Supervisor II, the incumbent serves as a Lead Systems Administrator supporting business operations in the Oakland District Office and surrounding area.
MAJOR FUNCTIONS:
The incumbent collaborates with management and provides leadership for the administrative and technical support for the Local Area Network, servers, storage arrays, backup systems, printers, computers, laptops, tablets, mobile devices and telecommunications services. The incumbent performs complex activities of the System Development Life-Cycle which includes systems: analysis, design, build, test, maintenance and operations. Additionally, the incumbent provides lead support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus. The incumbent provides end user training in the configuration and use of client technologies. The incumbent collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices. The incumbent tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations. The incumbent also performs functions including, but are not limited to, researching, writing, reporting, presenting, etc. Incumbent will also man the Virtual Service Desk as needed.
DOMAINS:
System Engineering
Client Services
PARF# 20-27-0045 / JC- 534999
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program: http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113 .
Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the Duty Statement .

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
• Resume is required.
• Statement of Qualifications (SOQ) required.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

• Describe your experience supporting and operating virtual infrastructure environments.

Please include specific platforms and vendors you’ve worked with, your level of hands-on involvement, types of tasks performed, and the scale and complexity of the environments you supported.

• Describe your experience working with Azure Active Directory. Please include the types of Azure AD administration tasks you have performed, your experience with identity management, authentication, and security configurations, and any projects or implementations involving Azure AD integration with other systems.
• Describe your experience managing and supporting enterprise storage systems. Please include the storage platforms you have worked with, your role in provisioning, maintenance, performance tuning, and troubleshooting, any exp erience with storage replication, backup integration, or data migration, and specific hands-on experience with Pure Storage technologies, tools, or features.
• Please detail any experience you have working with LAN/WAN hardware. Please include your experience with routers, circuits, switches and wireless devices and your role in provisioning, maintenance, and troubleshooting.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers.