Information Technology Specialist

U.S. Department of Energy; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

The U.S. Department of Energy is seeking an Information Technology Specialist at the GS-14 level to serve as the enterprise IT Service Desk expert and adviser to executive leadership.

You will support customer service, ITIL practices, service delivery, and Tier 1 through Tier 3 support to meet DOE mission requirements. The position is not remote and requires obtaining and maintaining Q and SCI security clearances, with eligibility for a one-year trial period and occasional background

Qualifications

• Must be a U.S. citizen.
• Must pass a suitability/background investigation.
• Not remote; duty station will be listed.
• Obtain and maintain a Q security clearance.
• Obtain and maintain a Sensitive Compartmented Information (SCI) clearance.
• Submit Financial Disclosure Statement (OGE-450) annually.
• Testing Designated Position (TDP) subject to testing and drug screening.
• One year trial period may be required.

Responsibilities

• Serve as enterprise IT Service Desk expert and advisor to executive leadership on customer service, ITIL practices, service delivery, and Tier 1–3 support for DOE mission requirements.
• As a GS-14 Information Technology Specialist, ensure effective IT service delivery and governance across the organization.

Skills

Customer service

ITIL

Service delivery

Job description

This position is part of the Office of Intelligence and Counterintelligence, Department of Energy. As a Information Technology Specialist, you will serve as an enterprise IT Service Desk expert and advisor to executive leadership on customer service, ITIL practices, service delivery, and Tier 1 through Tier 3 support to meet DOE-IN mission requirements.

Duties

This is an Excepted Service position. This appointment will not confer Competitive Service career-conditional or career tenure status. This means that if you are selected, you would have to compete with other applicants in open competition to meet requirements for another Federal position, unless you meet the requirements for reinstatement. Applicants who voluntarily convert from the competitive service, Senior Executive Service, or other pay systems to a non-time limited appointment under this excepted service authority are not afforded "fallback rights" to the pay system previously assigned prior to conversion.

As a GS-14, Information Technology Specialist, you will:

Requirements

• You must be a U.S. Citizen or National.
• This employer participates in the e-Verify program.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
• If selected, your appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• If selected, you may be required to complete a one year probationary period.
• This position is not remote, the selectee will be expected to report to the duty station(s) listed. If selected, military spouses, veteran caregivers, and spouses of foreign service employees may be eligible for applicable workplace flexibilities.
• Obtain and maintain a Q security clearance. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal.
• Obtain and maintain a Sensitive Compartmented Information (SCI) security clearance prior to entrance on duty. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal.
• Incumbent will be required to submit a Financial Disclosure Statement, OGE-450, Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually (5CFR Part 2634, Subpart I USOGE, 6/08).
• This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing.
• A one year trial period may be required.