Information Technology Services Specialist (Sheriff's Office)

City of Santa Fe Springs

Gillette (WY)

On-site

USD 70,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Health care

Dental

Vision

Retirement

Deferred compensation plan

Flexible spending accounts

Health savings accounts

Life insurance

Supplemental insurance

Long-term disability

Holidays

Vacation

Sick leave

Job summary

Campbell County is seeking an IT Systems Administrator to coordinate and manage the Office's information systems, including CAD, JMS, RMS, and MDC. You will provide user support, perform system maintenance, ensure CJIS compliance, and be available for after-hours on-call as needed.

The role requires an Associate degree in Computer Science and 3–5 years of experience, with Microsoft 365 and cloud storage expertise, to support security and data integrity across departments.

Qualifications

Strong background in computer systems and networks to support CJIS security requirements.
Ability to troubleshoot hardware and software problems and train users.

Responsibilities

Oversee and configure department information systems and hardware.
Provide first-level user support and training on systems.
Maintain data accuracy, security, and regulatory compliance.
Perform routine maintenance on department PCs and networked devices.

Skills

Interpersonal skills

Troubleshooting

Communication

Time management

Education

Associate’s degree in Computer Science

Tools

Microsoft 365

Cloud storage

Job description

General Summary

Coordinates, manages, and oversees the activities and operations of the Office's information systems to include Computer Aided Dispatching (CAD), Jail Management Systems (JMS), Records Management Systems (RMS), and Mobile Data Computers (MDC). Investigates and resolves users' computer software and hardware problems. Provides technical support, system maintenance, and network assistance. Performs data and quality control maintenance. Trains and directs users on the system. Coordinates services and activities with other departments, divisions, and outside agencies. Is responsible for network management. Is available for after-hours emergency calls.

Essential Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Oversee and manages the department's information systems. Configures and maintains the operating systems, hardware, and software.
Provides first level support to department's system users. Configure user access and profiles. Troubleshoots user problems. Coordinates user training on system.
Develops, implements, and monitors information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
Performs regular and preventive maintenance on department PCs. Evaluates, repairs, and troubleshoots hardware and software problems.
Coordinates with other divisions on matters concerning equipment needs, user training, and computer maintenance.
Manages computer operation scheduling, backup, storage and retrieval functions.
Sets up and maintains department's PC's and peripherals. Upgrades hardware and software.
Develop and recommend plans for system development and operations, hardware, and software purchases.
Identifies opportunities for improving information systems, methods, and procedures. Recommends and develops improvements to existing computer systems, applications, and hardware.
Acts as a liaison for system users with vendors of various software and hardware products.
Ensure compliance with Criminal Justice information Services (CJIS) Security Policy.
Support Security camera systems.
Performs related work as required.

Minimum Qualifications

Required Education and Experience

Associate’sdegree from an accredited college or university in Computer Science or a related field
Three (3) to five (5) years of experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

Class C driver's license
Microsoft Technology Associate Certification

Competencies for Successful Performance of Job Duties

Knowledge Of

English grammar, spelling, and punctuation
Modern office procedures, methods, and computer equipment
Principles and practices of budget preparation and administration
Advanced principles and techniques of complex computer operations, platforms, and networks
Pertinent Federal, State, and local laws, codes, and regulations
Appropriate computer equipment and available software packages
System software, hardware and network installation and maintenance
Microsoft 365 and cloud storage
CJIS Security Policy

Skill In

Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties, often changing from one task to another of a different nature
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Communication, both oral and written
Troubleshooting

Ability To

Meet schedules and deadlines of the work
Work independently with minimal supervision
Understand and carry out oral and written directions
Work in detention or secure law enforcement environments
Maintain confidentiality of sensitive law enforcement information
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Convey technical information to users.
Perform physical maintenance on PCs and upgrade PCs
Develop, implement, and administer goals, objectives, and procedures for providing effective and efficient information technology services
Develop clear and concise documentation and procedures
Interpret and apply Federal, State, and local policies, procedures, laws and regulations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.

Campbell County is an Equal Opportunity Employer.

We offer a complete benefits package to eligible part-time and full-time employees working 20+ hours/week.

Our benefits include: