Information Technology Services Manager

Sotalent; San Antonio (TX); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Sotalent is seeking an IT leader to oversee Information Services for its Data Center Operations. The role directs enterprise applications, supports healthcare-focused operations, and drives strategic technology initiatives with a strong emphasis on people leadership and service delivery.

The successful candidate will manage budgets, forecast resources, and partner with stakeholders across departments to deliver reliable, cost-effective technology solutions in a hybrid work setting.

Qualifications

• Experience leading IT teams and enterprise-scale operations.
• Strong knowledge of business applications, systems implementation, and service delivery.
• Experience working in matrixed or cross-functional organizations.
• Excellent communication and analytical skills.

Responsibilities

• Lead, mentor, coach, and develop information systems professionals to deliver high-quality technology services.
• Oversee implementation, support, lifecycle management, and optimization of enterprise applications and technology solutions.
• Manage multiple concurrent projects, ensuring timely delivery, resource alignment, and achievement of business objectives.
• Collaborate with stakeholders to design, develop, and deploy technology solutions that support operational and organizational goals.
• Drive continuous process improvement initiatives to enhance application service delivery and operational efficiency.
• Monitor daily operations, provide performance updates, and support strategic planning for workload prioritization and resource utilization.

Skills

IT Leadership

Enterprise Applications

Stakeholder Management

Project Management

Budgeting & Forecasting

Team Building & Coaching

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Job description

Manager Information Services - IM Data Center Operations

Industry: Hospitals and Health Care

Work Setting: Hybrid

Are you passionate about leading technology teams and driving innovative information systems that enhance healthcare operations? We are seeking a collaborative and results-driven IT leader to oversee enterprise application services, guide strategic technology initiatives, and ensure the successful delivery of critical business solutions. This role combines people leadership, operational excellence, project management, and technology strategy within a dynamic healthcare-focused environment.

Key Responsibilities

• Lead, mentor, coach, and develop information systems professionals to deliver high-quality technology services.
• Oversee the implementation, support, lifecycle management, and optimization of enterprise applications and technology solutions.
• Manage multiple concurrent projects, ensuring timely delivery, resource alignment, and achievement of business objectives.
• Collaborate with stakeholders to design, develop, and deploy technology solutions that support operational and organizational goals.
• Drive continuous process improvement initiatives to enhance application service delivery and operational efficiency.
• Monitor daily operations, provide performance updates, and support strategic planning for workload prioritization and resource utilization.
• Conduct performance evaluations, workforce planning, onboarding, and professional development activities for team members.
• Manage budgeting, forecasting, resource planning, and departmental financial responsibilities.
• Stay informed of evolving technology trends and identify opportunities to implement practical and cost-effective innovations.
• Foster collaboration across diverse teams, departments, and geographically distributed stakeholders.

Required Skills & Experience

• Proven experience leading information technology teams and managing enterprise-scale technology operations.
• Strong understanding of business applications, systems implementation, support processes, and service delivery models.
• Demonstrated ability to manage multiple complex projects and competing priorities simultaneously.
• Experience overseeing customer support functions within matrixed or cross-functional organizations.
• Strong analytical, problem-solving, decision-making, and critical-thinking capabilities.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience with resource allocation, workforce planning, budgeting, and financial management.
• Ability to influence teams, build relationships, and drive organizational change.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Knowledge of enterprise information systems within regulated or complex operational environments.
• Experience supporting large-scale technology transformation and modernization initiatives.
• Familiarity with governance, compliance, and service management best practices.