Director, IT Clinical Systems - Charge to Cash

Hackensack Meridian Health Inc.; Iselin (PA); On-site; USD 140,000 - 190,000; Full time

Job summary

Hackensack Meridian Health Inc. seeks a Director of IT Clinical Systems, Charge to Cash to lead strategy, implementation and lifecycle management of clinical enterprise applications. You will align initiatives with clinical objectives and organizational goals.

You will collaborate with clinical, operational and IT leaders to drive patient safety, quality, and efficient operations while delivering reliable technology solutions and measurable outcomes.

Qualifications

• Bachelor's degree or equivalent with 4 years of additional experience.
• Master's degree preferred in a related field.
• Minimum 9 years leading healthcare applications projects/strategies; 13 years if no degree.
• Minimum 5 years of managerial experience in an informatics role.
• Experience translating clinical needs into technology solutions.

Responsibilities

• Lead strategy, implementation, and lifecycle management of clinical enterprise applications.
• Partner with clinical, business, and IT leaders to deliver integrated technology solutions.
• Ensure IT investments deliver measurable outcomes and align with strategic goals.

Skills

Healthcare leadership

Project portfolio management

Staff management

Clinical informatics

Stakeholder communication

Strategic planning

Problem solving

Education

Bachelor's degree in CS/IS/Business or related field

Master's degree preferred

Tools

Epic Certification

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Director, Information Technology (IT) Clinical Systems, Charge to Cash leads the strategy, implementation, and lifecycle management of Hackensack Meridian Health's (HMH) clinical enterprise applications. By partnering closely with clinical, business, and IT leaders, delivers reliable, integrated technology solutions that drive clinical quality, patient safety, and operational excellence. This role ensures all IT investments deliver measurable outcomes, mitigate risks, and align directly with HMH's strategic goals.

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree in computer science, Information Systems, Business Administration, or other related fields; or equivalent (4 years) relevant experience may be accepted in place of a bachelor's degree.
• Minimum of 9 years of experience (13 years if no degree) leading Healthcare Applications projects/strategies, including progressive experience consulting or a leadership role in healthcare, clinical informatics, or strategic/business consulting.
• Minimum of 5 years of managerial experience in an informatics role, including computer system implementation, support, and maintenance.
• Strong ability to manage success across a portfolio of initiatives with a deep understanding of network business and clinical objectives.
• Prior experience leading large teams of individuals and the ability to manage staff effectively.
• Experience working with business and clinical stakeholders to understand their needs and translate them into technology solutions.
• Demonstrated ability to articulate goals, plan and implement processes to achieve those goals, and recognize and assess the implications of confounding variables.
• Results-oriented - creates a culture of true accountability that leads to clear ownership for driving action and delivering results. Inspires a passion for excellence.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure.
• Excellent written and verbal communication skills, strong organizational skills, and attention to detail.
• Independent working ability with strong time management skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Master's degree in computer science, Information Systems, Business Administration, or other related fields.

Licenses and Certifications Preferred:

• Information Technology Infrastructure Library (ITIL) Foundations.
• Epic Certification.