Information Technology Service Management Consultant

Cloud Resources LLC; Austin (TX); Hybrid; USD 90,000 - 140,000; Full time

Job summary

An innovative IT services firm is looking for a skilled ServiceNow Developer to enhance security operations and risk management workflows. This role involves designing and implementing automated solutions within ServiceNow, focusing on Security Operations and Vulnerability Response. The ideal candidate will have extensive experience with ServiceNow and a strong background in integrating security tools. Join a dynamic team where your expertise will drive significant improvements in security processes and contribute to the overall effectiveness of the organization. If you are passionate about technology and security, this is the perfect opportunity for you to make a real impact.

Qualifications

• 10+ years of development experience or 8+ with a Master's degree.
• 5+ years of hands-on experience as a ServiceNow Developer.

Responsibilities

• Administer and develop applications within ServiceNow.
• Integrate ServiceNow with various security tools and platforms.

Skills

ServiceNow Development

Security Operations

Vulnerability Response

Integrated Risk Management

Automation

Troubleshooting

Education

Bachelor’s degree in Computer Science

Master’s degree in related field

Tools

ServiceNow

Slack

BMC Remedy

Splunk

Qualys

Active Directory

JIRA

Job description

Job Title: ServiceNow Developer – Security Operations & IRM

Location: San Jose, CA / Austin, TX (Hybrid – Onsite 3 Days/Week)

Job Summary:

We are seeking an experienced ServiceNow Developer/Administrator to support the design, development, and implementation of security and risk management workflows within ServiceNow. This role will focus on Security Operations (SecOps), Vulnerability Response, and Integrated Risk Management (IRM/GRC) while integrating ServiceNow with various security tools and platforms.

Responsibilities:

1. Administer, design, develop, and implement applications within ServiceNow.
2. Work closely with security teams to understand their needs and create automated workflows in ServiceNow.
3. Develop and deploy UI Policies, UI Actions, Script Includes, Scheduled Jobs, Import Sets, and Transform Maps.
4. Integrate ServiceNow with external tools such as Slack, BMC Remedy, Splunk, Qualys, Active Directory, JIRA, and SSO.
5. Develop and manage Service Catalogs for security-related requirements.
6. Provide advanced troubleshooting, bug fixes, and root cause analysis for ServiceNow-related issues.
7. Conduct unit testing, functional testing, and follow SDLC best practices before deploying updates.

Basic Qualifications:

1. Bachelor’s degree in Computer Science (or related field) with 10+ years of development experience OR Master’s degree with 8+ years of experience.
2. Minimum 5 years of hands-on experience as a ServiceNow Developer/Administrator.
3. Expertise in ServiceNow IRM/GRC, Security Operations, and Vulnerability Response.
4. Proven experience implementing Security Incident Response and Vulnerability Response in ServiceNow.
5. Strong experience integrating ServiceNow with various security tools and enterprise applications.
6. Active participation in the ServiceNow Community (please provide profile link if available).
7. Demonstrated ability to deliver complex projects on time and adapt to new technologies.

Please Share your Updated Resume to [e-mail]

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting