Information Technology Project Assistant (Part-Time)

City-of-Mankat; Mankato (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

The City of Mankato is seeking an IT Intern for a part-time, 20-hour per week position to support technology adoption, research, and end-user training.

The role emphasizes research, process improvement, and documentation; you will work with IT staff on AI adoption, software tools, and cybersecurity awareness.

Regular hours are Monday–Friday, 8:00 a.m.–4:30 p.m., with evenings/weekends as needed; requires current enrollment in a relevant degree program and a valid Minnesota driver's license.

Qualifications

• Must be currently enrolled in an accredited college or university and actively pursuing a degree in Information Technology, Computer Science, Data Science, Communications, Business Administration, Public Administration, or a closely related field.
• Must possess a valid driver's license and be able to drive in the state of Minnesota.

Responsibilities

• Supports evaluation, implementation, operation, and adoption of AI and emerging tech solutions, including research, testing, documentation, and end-user support.
• Develops and documents technology-enabled workflows and process improvements using productivity, collaboration, automation, and business apps.
• Collaborates with IT staff and other departments to support technology adoption and implementation projects.
• Supports initiatives including software research, AI adoption/integration, and cybersecurity awareness/practices.
• Conducts research-based support and data analysis to inform project decisions and assess system performance.
• Researches software tools and AI solutions, documenting findings and communicating effectiveness for evaluation.
• Creates basic reports or visualizations, documents data flows, and maintains process documentation.
• Assists with project tasks, milestones tracking, and documenting next steps/outcomes.

Skills

Research

Data analysis

End-user support

Collaboration

Education

Currently enrolled in college/university pursuing IT/CS/Data Science/Business/Public Admin

Valid driver's license (Minnesota)

Job description

Grade: Intern FLSA Status: Non-Exempt

Safety Sensitive Position: No

Supervisor Title: Information Technology Training Coordinator

Minimum Qualifications of Education and Experience

• Must be currently enrolled in an accredited college or university and actively pursuing a degree in Information Technology, Computer Science, Data Science, Communications, Business Administration, Public Administration, or a closely related field.
• Must possess a valid driver's license and be able to drive in the state of Minnesota.

Nature of Work

The position supports technology adoption and implementation projects, with an emphasis on research, process improvement, technology operations, and end-user adoption. This is a part‑time position intended for a college student and may be utilized as an internship opportunity.

About Us

Our employees are committed to working in an environment that fosters the core values of the City of Mankato – positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.

We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

Primary Essential Work Functions

• Supports the evaluation, implementation, operationalization, and adoption of artificial intelligence and emerging technology solutions, including research, testing, documentation, process development, and end‑user support.
• Assists with evaluating, developing, documenting, and supporting technology‑enabled workflows and process improvements using organizational productivity, collaboration, automation, and business application tools.
• Collaborates with IT staff and other departments to support technology adoption and implementation projects.
• Supports specific initiatives, including software research and implementation, AI adoption and integration, and cybersecurity awareness and practices.
• Conducts research‑based support and data analysis to inform project decisions and assess system performance.
• Researches software tools and AI solutions, documenting findings and communicating effectiveness for evaluation.
• Creates basic reports or visualizations, documents data flows, and maintains process documentation.
• Assists with project tasks, tracking milestones, and documenting next steps and outcomes to ensure progress and follow‑through.
• Assists with technical documentation, process support, and development of training materials for technology projects.
• Provides hands‑on technology support, including troubleshooting and end‑user assistance.
• Supports data entry, records maintenance, and other departmental administrative tasks.
• Performs other duties as assigned by IT Department staff.

Other Work Functions

• Performs physical and mental demands and work environment requirements for this position.
• Attendance during regularly scheduled work hours and outside regular hours as necessary.
• Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
• Performs other related work as assigned or apparent.

The above is a general listing of job duties. Essential and non‑essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non‑essential job duties.

Communicates With

• Internally – City Employees
• Externally – Technology Vendors

Supervision

• Non‑supervisory

• Must successfully complete a background examination.
• Must possess a valid driver's license, and be able to drive, in the state of Minnesota.
• Upon completion of related degree, employment will end six (6) months from degree graduation date.
• Must comply with organizational and departmental policies.
• Must comply with data practices policies and standards relative to not public data. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Regular working hours for this position are generally Monday-Friday, 8:00 a.m. to 4:30 p.m., with work outside of regular hours as necessary, including evenings and weekends. This is a part‑time position averaging approximately 20 hours per week. The specific work schedule will be established based on departmental needs and the student's availability.

This is a one‑year position currently funded through the 2027 calendar year. Continuation of the position into 2028 and beyond is subject to future budget approval.