Information Technology Product Manager

C2R Ventures; Boston (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

C2R Ventures is seeking a Technical Product Manager for Platform Engineering to lead the development of a new internal platform. You will shape the roadmap, drive adoption, and ensure reliable service delivery across platform capabilities.

You will partner with engineering leads, application teams, and stakeholders to translate technical needs into prioritized outcomes, track success, and communicate progress and risk to leadership.

Qualifications

• 10+ years of experience in technical product management or platform management.
• Experience with internal platforms, cloud infrastructure, developer tooling, or production services.
• Strong knowledge of product discovery, roadmap development, prioritization, adoption, and outcome measurement.
• Experience with service-management practices such as SLAs/SLOs, observability, incident management, operational readiness, resilience, and problem management.
• Ability to understand complex technical topics, ask effective questions, and facilitate decisions without needing to be the deepest technical expert.
• Strong judgment balancing customer value, technical constraints, reliability, risk, cost, and delivery capacity.
• Excellent written and verbal communication, and ability to structure complex discussions.

Responsibilities

• Own the shaping, maintenance, and communication of the integrated Platform Engineering roadmap and translate strategy into prioritized outcomes.
• Balance stakeholder value, alignment, capacity, health, risk, dependencies, and cost; present trade-offs for decision.
• Develop understanding of internal-stakeholder needs, workflows, and pain points; identify broadly valuable platform opportunities.
• Ensure roadmap initiatives have clear outcomes, ownership, dependencies, sequencing, and success measures.
• Define outcomes for platform investments and use adoption, performance, and feedback data to inform priorities.
• Collaborate with Technical PMO on project management, standards, and coordination on large cross-team initiatives.
• Establish a stakeholder engagement model and communicate roadmap, capability, and technical discussions clearly.
• Coordinate initiatives across multiple Platform Engineering teams; manage dependencies, risks, and commitments.
• Define and maintain service expectations including SLAs/SLOs, support models, ownership, and escalation paths.
• Maintain portfolio visibility into performance and service-level attainment; track gaps and corrective actions.
• Ensure reliability, resilience, security, compliance, lifecycle risk, cost, and operational readiness are reflected in priorities.
• Provide leadership with clearly framed recommendations, including evidence, options, trade-offs, and recommendations.

Skills

Technical product management

Platform management

Roadmap development

Stakeholder management

Cross-functional leadership

Cloud infrastructure

Prioritization

Job description

Our client, a systematic trading firm with more than 150bb in AUM, is seeking a leader of product management to build out an all-new platform engineering product.

The Technical Product Manager for Platform Engineering is responsible for maximizing the value, adoption, and service quality of our internal platform capabilities. Reporting to the Head of Platform Engineering, this role owns the shaping, maintenance, and communication of the integrated Platform Engineering roadmap. The Technical Product Manager translates the overall strategy and technical direction as set by the Head of Platform Engineering, together with stakeholder needs, operational priorities, risk, cost, dependencies and engineering capacity into a cohesive roadmap.

Working closely with application teams, investment team, engineering leads and other highly technical stakeholders, the Technical Product Manager will be responsible for understanding a diverse range of needs, assessing those needs against the capabilities of our platform offerings and providing recommendations for how they should be addressed within roadmap priorities. The role will oversee the service performance across the platform portfolio, ensuring that platform components are being adopted, service expectations are defined, operational results are transparent, and gaps are actively addressed.

Key Responsibilities

• Own the shaping, maintenance, and communication of the integrated Platform Engineering roadmap, translating the strategic direction set by the Head of Platform Engineering into prioritized outcomes and initiatives.
• Balance stakeholder value, strategic alignment, engineering capacity, technical health, operational risk, dependencies, and cost. Bring material trade-offs and prioritization recommendations to the Head of Platform Engineering for decision.
• Develop a strong understanding of internal-stakeholder needs, workflows, and pain points, distinguishing broadly valuable platform opportunities from one-off requests.
• Ensure roadmap initiatives have clear customer or organizational outcomes, ownership, dependencies, sequencing, and measures of success.
• Define intended outcomes for platform investments and use adoption, service-performance, and customer-feedback data to inform priorities.
• Work closely with Technical PMO on project management, standards and coordination on large cross-team initiatives.
• Establish an effective stakeholder engagement model. Partner with engineering leads to prepare and conduct roadmap, capability, and technical discussions, ensuring consistent communication and clear follow-through.
• Coordinate initiatives spanning multiple Platform Engineering teams, maintaining visibility into dependencies, risks, decisions, and commitments while leaving technical execution with engineering leads.
• Define and maintain service expectations, including SLAs/SLOs, support models, ownership, and escalation paths.
• Maintain portfolio-level visibility into operational performance and service-level attainment. Establish consistent reporting and review processes, and work with engineering leads to identify gaps, track corrective actions, and **escalate persistent or material issues**. Engineering leads remain accountable for operating their services and meeting agreed SLAs/SLOs.
• Ensure reliability, resilience, security, compliance, lifecycle risk, cost, and operational readiness are appropriately reflected in product priorities.
• Provide leadership with clearly framed recommendations, including relevant evidence, options, trade-offs, and recommendations

What Success Looks Like

• Platform priorities are clearly connected to the strategic direction and important customer needs.
• The integrated roadmap is current, coherent, and supported by explicit outcomes and trade-offs.
• Stakeholders understand platform capabilities, roadmap direction, and prioritization decisions.
• Platform adoption and realized customer value increase.
• Services have clear expectations and consistently meet agreed performance standards.
• Operational performance and risks are transparent, and gaps are actively addressed.
• Cross-team initiatives have coordinated commitments, clear ownership, and effective follow-through.
• Leadership attention is focused on material strategic, investment, resource allocation, organizational, and risk decisions.

Qualifications

• Ability to operate credibly between highly technical engineering teams and their technical customers.
• At least 10 years of experience in technical product management, platform management, or a closely related role.
• Experience working with internal platforms, cloud infrastructure, developer tooling, production services, or technical products of similar complexity.
• Strong knowledge of product discovery, roadmap development, prioritization, adoption, and outcome measurement.
• Experience with service-management practices such as SLAs/SLOs, observability, incident management, operational readiness, resilience, and problem management.
• The ability to understand complex technical topics, ask effective questions, and facilitate decisions without needing to be the deepest technical expert.
• Strong judgment in balancing customer value, technical constraints, reliability, risk, cost, and delivery capacity.
• Excellent written and verbal communication, including the ability to structure complex discussions and present clear recommendations.
• A track record of influencing and driving results across teams without relying on direct authority.