Information Technology Manager (INTERNAL CANDIDATES ONLY)

Golden Empire Transit District; Bakersfield (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Golden Empire Transit District in Bakersfield, CA seeks an Information Technology Manager to lead district-wide IT operations and cybersecurity initiatives. You will oversee budgets, vendor relationships, and strategic technology planning to support safe and efficient public transit services.

The role requires strong leadership, project management, and ability to collaborate across departments, with responsibility for systems, networks, and security programs in a complex municipal environment.

Qualifications

• Requires 5+ years of IT management experience.
• Experience with cybersecurity governance and compliance.
• Ability to forecast budgets and manage procurements.

Responsibilities

• Oversee IT operations across departments and projects.
• Lead cybersecurity initiatives and risk mitigation.
• Manage vendor relationships and service agreements.
• Develop and administer IT budget proposals.
• Coordinate disaster recovery and business continuity planning.

Skills

IT management

Cybersecurity

Budget management

Vendor management

Project management

Leadership

Education

Bachelor's degree in Information Technology or related field

Tools

Windows Server

Cloud services

Microsoft 365

Job description

THIS POSTING IS FOR INTERNAL CANDIDATES OF GOLDEN EMPIRE TRANSIT DISTRICT ONLY

This is an Administrative/At-Will/Unrepresented position.

DESCRIPTION:

Manages and oversees the District’s Information technology requirements, along with determining, administering and managing organization-wide software requirements of the District. Manages the technical aspects of District IT-connected projects in a collaborative environment across departments. Oversee, plans, designs, implements and maintains a variety of systems and programs; coordinates assigned activities with District departments, divisions and outside agencies.

Develops and administers the District’s IT operating and capital budget proposals; forecasts expenditures; evaluates technology investments, lifecycle costs, and alternatives; monitors approved expenditures; and manages technology procurements and renewals within District purchasing policies and delegated authority; represents the District on issues concerning the various information technology software, hardware, and related products and services managed by the work unit and performs other related work as required.

CLASS CHARACTERISTICS:

The Information Technology Manager directs the District’s information technology and cybersecurity programs and leads technology-related compliance efforts in coordination with executive management, legal counsel, Human Resources, and other responsible departments.

Positions assigned to this class are characterized by their independence, autonomy, broad-range of responsibility and accountability for completion of complex and difficult assignments, projects and special studies related to multiple Information Technology and Cyber Security-related programs at various District facilities.

This classification is distinguished from the Information Technology Systems Analyst/Systems Engineer in that the Systems Engineer has responsibility for specific, assigned IT specialty areas and projects. The IT Manager directs the work of all IT staff members as well as performs a wide variety of professional level duties including full managerial oversight and direction of the IT work unit.

SUPERVISION RECEIVED AND EXERCISED:

This classification reports to the Chief Executive Officer.

This classification supervises all subordinate Information Technology classifications and functions as a project team lead/manager.

CORE COMPETENCIES

• Technical Expertise in Functional Area: Advanced knowledge of Information Technology and Cyber Security systems programs, software, and hardware.
• Effective Communication: Effectively communicating with internal and external stakeholders, orally and in writing.
• Project and Program Management: Leads technology projects and programs from planning through implementation and operational transition, managing scope, budgets, schedules, risks, resources, and stakeholder expectations consistent with District policies and requirements.
• Collaboration: Working collaboratively alongside a variety of internal and external agency stakeholders to effectively achieve District goals and objectives.
• Ethical Public Service: Upholding ethical standards, promoting transparency, and ensuring adherence to workplace ethics, conflict of interest policies, and regulatory compliance requirements.

The functions and duties listed below represent the various types of work that may be performed. The omission of specific duties does not exclude them if the work is related. Management reserves the right to add, modify, change or rescind work assignments as needed.

• Manages technology vendor and service-provider relationships, including support agreements, licensing, renewals, service requirements, performance monitoring, and escalations; coordinates contract administration and verifies delivery of contracted services.
• Establishes and oversees technology controls that protect the confidentiality, integrity, and availability of District information and support applicable records retention requirements.
• Accomplishes information technology staff results by communicating job expectations; planning , monitoring, and appraising job results; coaching, counseling, disciplining and developing employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Leads the District’s cybersecurity program across on-premises and cloud environments, including identity and access management, endpoint and network security, vulnerability and patch management, security monitoring, and incident response; establishes security standards, prioritizes remediation, and coordinates response and recovery with District leadership, staff, and external providers.
• Conducts cross-training in areas of primary responsibilities as appropriate.
• Provides user assistance and support with all GET’s employees. Has the ability to diagnose and resolve issues quickly and efficiently with patience to work with a variety of teams, users and customers a various skill levels. Maintains quality service by establishing and enforcing organization standards.
• Supervises move, change, install, repair, or removal of servers, workstations, data communications equipment such as network hardware, cables, and wires.
• Leads IT disaster recovery planning and the technology components of business continuity; establishes recovery priorities and objectives with District leadership; oversees backup protection, restoration testing, recovery documentation, and corrective actions; and coordinates technology recovery following significant incidents or disruptions.
• Directs the resolution of complex technology incidents and service outages; serves as a senior technical escalation resource; coordinates staff and vendor response; and ensures root causes, corrective actions, and service impacts are documented and addressed.
• Upgrade systems with new releases and models, make recommendations and upgrade plans as necessary. Research new technologies and determine cost and feasibility based on requests from clients.
• Knowledge of report development utilizing the Microsoft Office suite of applications, and other specialty reports as directed management.
• Directs the design, implementation, operation, and lifecycle management of District technology infrastructure, including servers, virtualization, storage, networks, telecommunications, endpoints, and cloud services. Establishes technical standards, oversees testing and acceptance, and performs advanced technical work as operational needs require.
• Provide supervision, guidance, compliance and adherence to EEO/Affirmative Action Plan related policies and processes to ensure discrimination free workplace.
• Manage work unit in adherence