Information Technology Manager

Vector Consulting, Inc; Richmond (VA); Hybrid; USD 130,000 - 135,000; Full time

Job summary

A leading IT consulting firm in Richmond, VA is seeking an experienced IT consultant to manage service delivery and build strategic partnerships with agency leadership. The ideal candidate will have over 6 years of experience in information technology and strong skills in communication, conflict resolution, and strategic planning. This role offers competitive pay and a W2 contract arrangement with onsite and remote work options.

Qualifications

• 6 years of related experience in Information Technology.
• 5 years of experience with SDLC and Agile Methodology.
• Strong communication skills in writing, speaking, and presenting.
• Ability to listen and develop credibility as a strategic partner.
• Experience dealing with difficult customers.

Responsibilities

• Meet and communicate with agency leadership regularly.
• Work with IT leadership for continuous delivery of products.
• Identify opportunities for new services and improvements.
• Oversee management of business partner expectations.
• Consult with ITD teams managing production operations.

Skills

Information Technology experience

SDLC

Agile Methodology

Communication skills

Conflict negotiation and resolution

Education

Bachelor's degree in a related field

Tools

BRMP Certification

Job description

Pay Range

Vector Consulting, Inc. provided pay range: $130,000.00/yr - $135,000.00/yr.

Contract Details

Location: Richmond, VA.
Salary: $68 - $70 per hour (equivalent to $130,000+ annually).
Contract type: W2, renewable 6+ months, with potential extension beyond 6/30/26 to 6‑12 months.
Work arrangement: onsite 2 days per week, remote 3 days.

Responsibilities

• Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
• Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Partnering with Districts to act as a point of focus/resource for IT management, escalations, and coordination.
• Partnering with business and Enterprise Architecture to identify product lines, then develop and maintain a multi‑year business capability roadmap.
• Responsible for building and maintaining relationships with assigned business partners.
• Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
• Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
• Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
• Managing escalations related to technology procurements, projects and service delivery requests.
• Identifying, championing, and communicating customer needs.
• Consulting and collaborating with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
• Supporting continued compliance with agency and agency policies, standards, and guidelines.

Required/Desired Skills

• 6 years of related experience in Information Technology (minimum bachelor’s degree).
• 5 years of experience with SDLC, Agile Methodology, and Technology Procurements.
• 10 years of strong communication skills in writing, speaking, and presenting with leadership of all levels.
• 10 years of ability to listen, build rapport, and develop credibility as a strategic partner.
• 10 years of skilled conflict negotiation and resolution; experience dealing with difficult customers and uncomfortable situations.
• 10 years of ability to share‑ownership and drive results as a team, focusing on purpose, value, and results.
• 10 years of ability to connect strategy to execution; strategic thinker.
• 1 year of experience in product line planning, development, and management.
• 3 years of understanding of VDOT's organization structure and interaction with VITA.
• BRMP Certification Highly desired.

About Vector Consulting

Vector Consulting, Inc. (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance – THE VECTOR WAY.

“Celebrating 30 years of service.”