Information Technology Manager

MV Transportation; Kent (WA); On-site; USD 141,000 - 157,000; Full time

Benefits offered by this job

Healthcare benefits

Dental & Vision

401k

Life insurance & AD&D

Paid time off

Paid holidays

Paid sick leave

Referral bonuses: driver and mechanic

Job summary

MV Transportation is seeking an Information Technology Manager to lead IT operations in a fast-paced transit environment. You will oversee desktop, server, network support, and Trapeze software direction, while coordinating with client agencies and internal IT teams.

Responsibilities include managing servers, databases (MS SQL), disaster recovery planning, and IT projects with external vendors. Strong communication and strategic planning skills are essential for cost control and risk assessment.

Qualifications

• Must be highly proficient with Trapeze transit software.
• Proficient with Active Directory, MS SQL Server, and networking.
• Familiar with cloud computing, server virtualization, and application delivery controllers.
• Thorough understanding of computer, server, network, printer and peripheral hardware.

Responsibilities

• Provide Trapeze software direction, desktop, server and network support per SLA.
• Support analog/digital/VOIP phones, T-1, fax, and DSL lines.
• Manage local servers and databases (MS SQL Server).
• Interact with client agencies, report progress for the local division.
• Lead IT projects, manage IT staff and outside vendors.
• Develop strategic IT operation plans balancing cost, benefit, risk.
• Maintain documentation for IT operations and software development.

Skills

Trapeze software

Active Directory

MS SQL Server

Networking

Cloud computing

Server virtualization

Application delivery controller

Windows 7/10/Server 2012/2016

MS Office

Tools

Trapeze transit software

Job description

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Information Technology Manager

Job Locations: US-WA-Kent

Responsibilities

MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.

• Responsible for providing Trapeze software direction,desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned.
• Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines.
• Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, andTrapezereservation software platform.
• Manage servers at local division; domain controller, file, application and database (MS SQL SVR).
• Meet and interact with client agencies providing reports and updates for local divisional office.

• Close interaction with the client's IT department.
• Managing complex IT projects, IT employees and outside vendors.
• Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches.
• Controlling and minimize costs.
• Ensuring suitable documentation exists and is maintained for IT operations and software development.

Qualifications

Talent Requirements:

• Highly proficient with Trapeze transit software is a MUST.
• Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
• Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
• Thorough understanding of computer, server, network, printer and peripheral hardware.

• Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.

Desired Qualifications:

• Excellent communication and decision-making skills.
• Experience with desktop, server and network management tools.
• Experience with Cisco switches and routers.
• Experience with Bus Operations Technology
• Familiar with backup and disaster recovery.

Starting Salary Range: $141,000 - $157,000 (annual)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Starting Salary Range: $$141,000 - $157,000 (annual)

Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Retirement Benefits: 401k

Paid Time Off: year 0 - 3 = 3.08 bi-weekly accrual w/80 yearly accrual cap

Paid Holidays: 8 paid holidays

More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees

Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)