Information Technology (IT) Specialist

Cortina Solutions; Albuquerque (NM); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for an intermediate IT Specialist to provide essential support for government networks in Albuquerque. This role requires a blend of technical expertise, including proficiency in operating systems, networking protocols, and cybersecurity practices. With a focus on maintaining optimal system performance and ensuring compliance with security policies, you will be instrumental in troubleshooting and supporting various IT systems. If you have a passion for technology and a commitment to excellence, this position offers a unique opportunity to contribute to critical government operations.

Qualifications

• 5+ years of experience with DoD and IT support.
• Active Top Secret Security clearance required.

Responsibilities

• Support various IT networks and systems for a government customer.
• Diagnose and resolve hardware and software issues efficiently.

Skills

Operating Systems Proficiency

Networking Protocols

Hardware Troubleshooting

Cybersecurity Practices

Communication Skills

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

Cortina Solutions is seeking an intermediate Information Technology (IT) Specialist to support a government customer in Albuquerque, NM.

This position is contingent upon contract award.

Job Duties:

• Provide support for unclassified, Collateral, Sensitive Compartmented Information (SCI) and Special Access Programs (SAP) networks
• Maintain network and standalone servers, workstations, network access, security monitoring systems and system documentation as required
• Analyze and troubleshoot system anomalies to ensure optimum performance
• Prepare systems for operational use and support operational tests
• Identify AIS vulnerabilities and implement countermeasures
• Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices
• Perform Video Teleconference (VTC) System administration, scheduling, and configuration
• Provide network direct client support
• Create, modify, and delete user accounts
• Provide direct multi-level Help Desk support and troubleshooting of all hardware and software
• Perform Hardware/Software System Configuration, upgrades and modifications

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum of five (5) years’ experience with DoD
• Proficiency in operating systems, networking protocols, and hardware troubleshooting
• Industry certifications (CompTIA A+, Network+, Security+, etc.) are preferred
• Familiarity with cybersecurity practices, firewalls, antivirus software and system backups
• Experience in documenting IT procedures, configurations and troubleshooting steps
• Ability to diagnose and resolve hardware, software and network issues efficiently
• Excellent verbal and written communication skills
• Active Top Secret Security clearance

Covid Vaccination Policy:Cortina does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Cortina Solutions, LLC is committed to hiring and maintaining a diversified workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Asour team members work on government sites, all potential candidates are subject to a background screening that fully complies with the Fair Credit Reporting Act.

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