Information Technology Infrastructure Specialist III

The Gorman Rupp Company; Mansfield (OH); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

The Gorman-Rupp Company is seeking an IT Infrastructure Technician III to design, implement, maintain, and troubleshoot our enterprise network and core systems. This senior role supports secure, reliable services across locations and data centers while guiding infrastructure improvements.

You will lead network, server, and security initiatives, mentor teammates, and collaborate with IT management on architecture and lifecycle planning. Join a manufacturing leader with a strong teamwork culture.

Qualifikationen

• Senior enterprise support experience in a complex environment.
• 10+ years hands-on IT, with lead/expert capacity.
• Experience supporting multiple locations and interdependent technologies.

Aufgaben

• Design, configure, maintain, and support enterprise LAN, WAN, and wireless networks.
• Install, configure, patch, and support VMware ESXi/vCenter, Hyper-V, Windows Server, AD, DNS/DHCP, and storage.
• Administer and troubleshoot Microsoft 365, SCIM, SSO, and on-prem AD.
• Perform data center installations and plan upgrades, firmware updates, and replacements.
• Administer Next-Generation firewalls, SD-WAN, VPNs, and firewall high-availability.
• Troubleshoot complex connectivity, performance, and availability issues across layers.
• Monitor capacity and performance; address recurring problems and reduce single points of failure.
• Lead infrastructure improvements; advise on architecture, capacity, lifecycle planning, and investments.
• Document requirements, risks, rollback plans, and maintenance windows.

Kenntnisse

Enterprise networking

VMware ESXi/vCenter

Hyper-V

Windows Server

Active Directory

DNS & DHCP

Microsoft 365

Firewall administration

SD-WAN

Network security

Ausbildung

10+ years enterprise IT experience (lead/expert)

Experience supporting multiple locations

Relevant certifications (preferred)

Tools

PowerShell

AWS administration

Cisco networking

Jobbeschreibung

Founded in 1933 and headquartered in Mansfield, Ohio, The Gorman-Rupp Company is a publicly traded, global leader in the design and manufacture of pumps and pumping systems serving the water, wastewater, industrial, construction, agricultural, and fire protection markets. With a long-standing reputation for quality, innovation, and reliability, Gorman-Rupp offers a stable and collaborative work environment where employees contribute to the continued success of a respected manufacturing organization.

We are seeking a skilled IT Infrastructure professional to support and enhance our enterprise technology environment. This position plays an important role in maintaining secure, reliable, and efficient IT systems across our operations while supporting infrastructure improvements, resolving complex technical challenges, and contributing to the Company's evolving technology needs.

The Infrastructure Technician III designs, implements, maintains, and troubleshoots the Company’s enterprise network and core systems infrastructure. Working under general direction, this senior technical contributor supports reliable, secure services across company locations and data centers. The technician resolves complex incidents, leads infrastructure improvements, mentors team members, and advises IT management on architecture, capacity, lifecycle planning, and technology investments.

Essential Functions and Basic Duties

Assumes responsibility for network and core systems administration.

• Design, configure, maintain, and support enterprise LAN, WAN, and wireless networks, including switches, routers, access points, spanning tree, and VLANs.
• Install, configure, patch, and support VMware ESXi/vCenter, Hyper-V, Windows Server, Active Directory, Group Policy, DNS, DHCP, physical servers, and shared storage.
• Administer and troubleshoot Microsoft 365 services, tenant settings, third-party integrations, SCIM, SSO, and interactions with on-premises Active Directory.
• Perform data center installations and support activities; maintain secure configurations and plan system upgrades, firmware updates, and equipment replacements.

Assumes responsibility for infrastructure security and access controls.

• Administer Next-Generation firewall (using centralized management) policies, zones, NAT, VPNs, logging, SD-WAN services, and high-availability configurations.
• Implement network segmentation and access controls to manage traffic between network segments and between the Internet and internal systems in collaboration with IT Security.

Assumes responsibility for advanced troubleshooting and system reliability.

• Serve as an escalation resource for complex connectivity, performance, and availability issues across network, firewall, virtualization, server, and application layers.
• Use packet captures, logs, monitoring tools, and structured testing to identify root causes and resolve escalated Help Desk requests.
• Monitor availability, utilization, capacity, errors, and performance; address recurring problems, eliminate single points of failure where practical, and recommend improvements supported by operational data.

Assumes responsibility for backup, recovery, and business continuity.

• Work with IT management and Security to maintain and test backup, restoration, replication, and disaster recovery procedures.
• Monitor backup integrity, document recovery dependencies, and participate in scheduled recovery exercises.

Assumes responsibility for infrastructure planning, project execution, and technical collaboration.

• Lead or contribute to infrastructure improvements and advise IT management on architecture, capacity, lifecycle planning, and technology investments.
• Document requirements, assess risks and dependencies, test changes, establish rollback plans, and coordinate maintenance windows with affected teams.
• Maintain network diagrams, configuration records, operating procedures, and troubleshooting guides.
• Coordinate with vendors, communicate significant issues to management, mentor colleagues, evaluate relevant technologies, and maintain technical skills.
• Perform related duties and assignments as directed.

Education/Experience/Certification

Senior enterprise support experience. More than 10 years of hands-on experience in a complex enterprise environment, including at least seven years performing highly specialized work in a lead or expert capacity. Demonstrated experience supporting multiple locations, business-critical systems, and interdependent technologies.

Next-Generation firewalls with centralized management. Hands-on configuration, administration, upgrades, and troubleshooting of firewalls, including security rules, zones, NAT, site-to-site/remote-access VPNs, SD-WAN, high availability, and monitoring traffic and threat logs

TCP/IP and network architecture. Strong understanding of the TCP/IP protocol stack, IPv4/IPv6, subnetting, DNS, DHCP, ARP, ICMP, TCP/UDP, routing, switching, VLANs, wireless networking, and WAN connectivity. Ability to trace traffic paths and diagnose failures across layers.

Network segmentation. Practical experience designing and implementing VLANs, subnets, firewall boundaries, and least-privilege access between user, server, guest, and other network segments. Ability to validate permitted traffic and troubleshoot cross-segment dependencies.

VMware. Hands-on administration of ESXi and vCenter, including virtual machine provisioning, clusters, high availability, vMotion, virtual networking, storage connectivity, patching, and performance troubleshooting.

Windows Server. Experience installing, configuring, securing, maintaining, and troubleshooting Windows Server, Active Directory, Group Policy, DNS, DHCP, permissions, authentication, and upgrade planning.

Microsoft 365.Experience configuring and troubleshooting services hosted in the Microsoft 365 cloud, including 3rd party integrations, SCIM, SSO, interactions with on premise active directory and administration of the tenant.

Troubleshooting and recovery. Proven ability to diagnose difficult issues using packet analysis, system and firewall logs, monitoring tools, and a repeatable troubleshooting process. Working knowledge of storage, backups, restoration testing, business continuity, and disaster recovery.

Preferred qualifications include relevant Next-Generation Firewall, Cisco networking, VMware, or Microsoft certifications; Centralized administration; PowerShell or other infrastructure automation; AWS administration; and experience supporting manufacturing environments.

Join Our Team!

At The Gorman-Rupp Company, you'll be part of a team that values collaboration, innovation, and professional growth. We offer the opportunity to make a meaningful impact while building your career with an established and respected organization. If you're ready to put your technical expertise to work in a challenging and rewarding environment, we encourage you to apply and become part of the Gorman-Rupp team!