Information Technology Infrastructure Analyst III

County of Sacramento; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

County of Sacramento is seeking an IT Infrastructure Analyst Level I/II to lead and oversee complex IT projects across networking, servers, security, and radio systems. The role requires strong collaboration with multiple IT disciplines and independent judgment in analyzing and solving problems.

The position emphasizes planning, coordinating work, and communicating technical concepts to diverse audiences while ensuring adherence to County policies and standards.

Qualifications

• Bachelor's Degree or higher in Computer Science, Information Technology, or closely related field.
• Three (3) years full-time paid technical or professional experience in OS/network/sys engineering or similar in a multi-platform environment.

Responsibilities

• Leads, plans, schedules and oversees the work of IT Infrastructure Analysts Level I/II performing advanced, specialized work.
• Ensures completion of tasks in accordance with policies and procedures; communicates policies and job expectations; provides training to staff.
• Communicates technical information to a wide variety of users and analyzes information to recommend improvements.

Skills

Team leadership

Project management

Network design

Network security

Systems analysis

IT infrastructure knowledge

Education

Bachelor's degree in CS/IT or related field

Job description

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/11/2026, 11/25/2026 (Final)

Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment.

Knowledge of

• Principles and practices of effective team building, team leadership and conflict resolution
• Advanced principles and practices of project management and work flow analysis
• Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software
• Advanced principles and practices of network security, techniques and procedures
• Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities
• Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling
• Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems
• Design, installation and maintenance of desktop computer systems and edge peripherals
• Operating system structure, operations, utilities and computer systems configurations
• Network documentation, configuration, maintenance and diagnostic procedures and techniques
• Computer hardware and software systems similar to those being used by Sacramento County
• A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program

Ability to

• Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals
• Lead, train, assign, schedule and review the work of technical and/or professional information technology staff
• Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported
• Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems
• Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County
• Perform advanced network administration duties, including security administration
• Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution
• Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations
• Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements
• Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations
• Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment
• Read, comprehend, apply and retain technical publications and documentation
• Plan, organize, prioritize and process work to ensure that deadlines are met
• Adapt quickly to changes in policies, procedures, and assignments
• Communicate effectively, both verbally and in writing for technical and non-technical audiences
• Establish and maintain effective working relationships with those encountered during the course of the work
• Work independently with minor supervision

Minimum Qualifications

A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.

AND

Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment.

Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education).

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please speak to someone in our office before the cut-off date listed in this notice.

General Qualifications

The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement:

A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Physical Requirements

• Distinguish between different colors.
• Lift equipment that weighs up to 50 pounds.

Working Conditions

• Work weekends, holidays, and non-routine hours.
• Travel occasionally.

The probationary period for this classification is twelve (12) months.