Information Technology Generalist 1

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 42,000 - 70,000; Full time

Job summary

The Commonwealth of Pennsylvania's Employment, Banking and Revenue Delivery Center is seeking an IT Generalist 1 to support statewide technology needs. You will help keep critical systems running and collaborate with multiple partner agencies, ensuring procurement and financial processes are organized and compliant.

The role offers full-time hours, potential telework part-time, with in-office presence in Harrisburg when required.

Qualifications

• One year as an Information Technology Trainee or IT Technician, or
• Three years IT experience in applications development or maintenance, networking or desktop services, web site development or IT support/administration services, or
• An equivalent combination of experience and training.

Responsibilities

• Review IT purchase materials and ensure compliance with policies and procedures
• Stakeholder Coordination: Work with agency staff, vendors, and subject matter experts to move procurement actions forward
• Financial Tracking: Monitor procurement data and verify cost savings and funding needs
• Contract Management: Develop procurement documents and assist with evaluating proposals and vendor responses
• Issue Resolution: Address procurement obstacles and escalate issues when required
• Technical Assistance: Provide guidance on procurement-related matters for various IT domains

Skills

Procurement

Stakeholder coordination

Financial tracking

Contract management

Problem solving

Technical guidance

Education

Associate's degree in Information Technology

Job description

THE POSITION

Information Technology (IT) Generalist 1 role with the Employment, Banking and Revenue Delivery Center offers an exciting opportunity to support essential statewide technology needs. This position allows you to build your skills while working with a team committed to dependable service. You will help keep important systems running smoothly for multiple partner agencies. Join an energetic environment where your work makes a meaningful difference.

DESCRIPTION OF WORK

This position supports complex IT procurement activities for multiple organizations served by the Employment, Banking and Revenue Delivery Center. It plays an important role in keeping technology purchases, contracts, and financial processes organized and compliant. As an IT Generalist 1, you will perform the following duties:

• Procurement Support: Review IT purchase materials and ensure compliance with policies and procedures
• Stakeholder Coordination: Work with agency staff, vendors, and subject matter experts to move procurement actions forward
• Financial Tracking: Monitor procurement data and verify cost savings and funding needs
• Contract Management: Develop procurement documents and assist with evaluating proposals and vendor responses
• Issue Resolution: Address procurement obstacles and elevate issues when required
• Technical Assistance: Provide guidance on procurement-related matters for various IT domains

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, in office Monday and Friday. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

Minimum Experience and Training Requirements

• One year as an Information Technology Trainee or Information Technology Technician; or
• Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
• One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.