Information Technology Field Services Technician

Watco Companies LLC; Industry (Beaver County); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an IT Field Services Technician, where you'll be at the forefront of technology implementation across multiple states. This role combines fieldwork with IT installation and problem-solving, providing a dynamic work environment. You'll support critical infrastructure while enjoying paid training and opportunities for career advancement. With a culture recognized as one of the most loved workplaces, your contributions will help shape the future of logistics and supply chain technology. If you're ready to elevate your career in a physically engaging and rewarding role, this opportunity is for you.

Benefits

Paid Training

Career Advancement Opportunities

Exposure to Cutting-Edge Technology

Medical Insurance

Vision Insurance

401(k) Plan

Qualifications

• 2+ years of field experience with IT infrastructure equipment.
• Hands-on skills in setting up routers, switches, and user hardware.
• Technical certifications preferred for advancement.

Responsibilities

• Install and support IT infrastructure at various sites.
• Travel nationwide to implement technology systems.
• Document and maintain network configurations and procedures.

Skills

Field Experience

Router and Switch Setup

Cabling and Low-Voltage Installations

4G Networks Knowledge

Communication Skills

Documentation Skills

Physical Fitness

Bilingual (English/Spanish)

Education

High School Diploma or GED

Technical Certifications (CompTIA A+, Network+)

Vocational Training in IT or Networking

Tools

Networking Equipment

IT Infrastructure Tools

Job description

Information Technology Field Services Technician

Information Technology Field Services Technician

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Director, Talent Acquisition at Watco Companies LLC | Talent Acquisition & Development | Leadership

IT Field Services Technician

Salary Range: DOE

Location: Multi-state travel required (50%)

Schedule: Full-time | On-call | Occasional weekends & non-business hours

Must have 2-4 years of field experience

Make a Career Move – Join Watco

At Watco, we keep the global supply chain moving across railroads, terminals, ports, and logistics hubs. As an IT Field Services Technician, you'll be on the front lines—supporting technology at multiple sites across a multi-state region and traveling nationwide to implement solutions at new locations. If you're looking for an exciting role that combines fieldwork, IT installation, and problem-solving, this is your opportunity.

Why You’ll Love Working as an IT Field Services Technician at Watco

• Outstanding culture recognized by Forbes and Newsweek as a most loved workplace.
• Paid training and career development through Watco University
• Opportunities for career advancement in a growing company
• Exposure to cutting-edge technology in field IT and networking systems

What You’ll Do – Key Responsibilities

As an IT Field Services Technician, you’ll be responsible for:

• Installing and supporting IT infrastructure, including computers, printers, phones, and networking equipment
• Running and terminating network cables and performing IT troubleshooting in field environments
• Supporting new location openings, traveling nationwide to implement technology systems
• Maintaining site security systems, including door access and camera systems
• Documenting and maintaining network configurations and standard operating procedures
• Providing on-site support in rail yards and industrial environments—safety certifications will be provided
• Working independently in remote satellite locations, solving complex IT challenges

What We’re Looking For – Skills & Qualifications

To thrive in the IT Field Services Technician role, you’ll need:

• 2+ years of experience Working in the field with Infrastructure related equipment
• Hands-on skills in setting up routers, switches, Wi-Fi, and user hardware
• Experience with cabling and low-voltage installations
• Knowledge of 4G networks and radio equipment (preferred but not required)
• Ability to lift 50 lbs, work on ladders, rooftops, and in industrial settings
• Strong communication and documentation skills
• English proficiency required; Spanish is a plus
• Travel is required ~50% of the time, depending on business needs and acquisitions
• Work may take place outdoors, on rooftops, or in rail yards—this is a physically demanding and highly active role
• Schedule flexibility is a must, including on-call rotations, weekend work, and after-hours projects

Education Requirements

• High school diploma or GED required
• 2-4 years of field experience is required
• Technical certifications (e.g., CompTIA A+, Network+, or similar) preferred
• Vocational or technical training in IT or networking is a plus

Frequently Asked Questions

Q: Is training provided?

Yes! You’ll receive paid on-the-job training from experienced peer trainers, plus ongoing learning opportunities through Watco University.

Q: Is this a remote position?

This is a field-based position that includes independent work at multiple sites, not a remote or work-from-home role.

Q: How much travel is required?

Travel varies but averages 50%, especially during new site openings or acquisitions. Company-paid travel is included.

Q: What are the advancement opportunities?

Watco promotes from within. Successful IT Field Services Technicians often move into senior technical or leadership roles.

Yes. This role may include working during non-business hours, weekends, and being on-call.

Start a Watco Career and Discover the Difference

If you're ready to take your IT career to the next level while supporting critical infrastructure and enjoying meaningful work, apply now to become a Watco IT Field Services Technician.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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