Information Technology Engineer II (Repost)

Circuit Court for Prince George's County; Maryland; On-site; USD 42,000 - 54,000; Part time

Job summary

The Circuit Court for Prince George's County is seeking a part-time IT support professional to assist in installing, configuring, monitoring, and maintaining network, telecommunications, and systems hardware and software under IT leadership.

Duties include monitoring courtroom recording equipment, supporting CourtSmart and Zoom, and ensuring desktop apps like Word, Excel, Outlook, PowerPoint and SharePoint run smoothly.

Qualifications

• Bachelor's degree plus at least 1 year of IT engineering experience or an equivalent combination of education, training, and experience.

Responsibilities

• Monitors courtroom equipment to ensure digital recording is operational.
• Provides support for CourtSmart system and Zoom sessions.
• Maintains desktop applications including Word, Excel, Outlook, PowerPoint and SharePoint.
• Provides hardware support for Dell PCs, HP printers and Kodak scanners.
• Supports Apple iPads and smartphones as needed.

Skills

IT support

Customer service

Network monitoring

Security policy implementation

Education

Bachelor's degree in computer science, information technology, mathematics, business or public administration

Tools

Microsoft Office 365

CourtSmart

Zoom

Poly cameras

Dell PCs

HP printers

Kodak scanners

SharePoint

Job description

This position has been reposted. Applicants who previously applied do not need to reapply; all previously submitted applications remain under consideration.

Under the general supervision of the Director and Deputy Director of Information Technology, the incumbent is responsible for assisting in installing, configuring, monitoring, and maintaining network, telecommunications, and systems hardware and software, and implementing information security policies.

Duties include, but are not limited to:

• Monitors all courtrooms to ensure digital recording equipment is fully operational.
• Provides support for the CourtSmart system.
  • Check the recording status
  • Mics Online
  • Review
• Maintains high-quality user support for the Court's desktop applications, including Microsoft Office 365.
  • Word
  • Excel
  • Outlook
  • PowerPoint and SharePoint
• Provides hardware support, including Dell PCs, HP/Brother printers, and Kodak scanners.
• Reviews office and courtroom automation procedures and workflow processes.
• Provides support for Poly cameras and the Zoom application.
• Supports the upload of Zoom sessions to the CourtSmart servers.
• Recommends and implements enhancements to streamline procedures to improve productivity.
• Provides support for Apple iPads and smartphones.
• Performs other duties as assigned.

Bachelor's degree in computer science, information technology, mathematics, business or public administration, or a closely related field, plus at least one (1) year of professional experience in an information technology engineering field; or an equivalent combination of education, training, and experience.

All Applicants are subject to a background check.

This is a part-time position, and the candidate can work up to 79 hours per pay period.

The Circuit Court for Prince George's County is a drug-free workplace and an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, age, sex, marital status, national origin, physical or mental disability, genetic information, gender identity or expression, sexual orientation or any other characteristic protected by state or federal law.

A request for ADA accommodations for interviews should be made at the time the interview is scheduled.

THIS POSTING WILL CLOSE ON THE CLOSING DATE OR WHEN THE MAXIMUM OF 50 APPLICATIONS HAVE BEEN RECEIVED.