Information Technology Engineer

Fizen Technology; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology solutions provider in Tampa is seeking an Information Technology Level 2 Engineer. This full-time position involves configuring servers, troubleshooting network issues, and maintaining network security. Ideal candidates have hands-on experience with hardware and IT support, with relevant certifications preferred. Join a team committed to delivering exceptional IT solutions to various clients.

Qualifications

• Proven experience in configuring and supporting IT infrastructure.
• Strong troubleshooting and technical support skills.
• Hands-on experience with physical hardware.

Responsibilities

• Configure and deploy servers and storage systems.
• Set up and maintain RAID arrays.
• Monitor and maintain network security.

Skills

Troubleshooting

Technical support

Network security

Communication skills

Education

Relevant certifications (CompTIA A+, Network+, Security+, CCNA)

Tools

Hardware configuration tools

Software for network management

Job description

Overview

Fizen Technology is seeking a full-time Information Technology Level 2 Engineer in the Greater Tampa Bay Area. This role requires experience with hardware and network configuration, including building servers, configuring RAID arrays, installing and managing routers and firewalls, and supporting physical infrastructure. The IT Engineer will handle support duties, network security, and day-to-day troubleshooting to ensure seamless operations for clients.

Company Description

Fizen is a Managed Service Provider (MSP) delivering exceptional IT support and technology solutions to businesses and nonprofits since 2015. The company is SOC 2 Type 2 certified, ensuring the highest standards of security and compliance. Fizen serves a diverse client base, including enterprise, mid-sized, and small businesses; providing personalized service and fast response times.

Responsibilities

• Configure and deploy servers, storage systems, and network hardware
• Set up and maintain RAID arrays and backup systems
• Install, configure, and troubleshoot routers, switches, firewalls, and wireless devices
• Respond to Level 1 and Level 2 helpdesk tickets
• Monitor and maintain network security and uptime
• Support client onboarding and infrastructure upgrades
• Document technical processes and configurations

Qualifications

• Proven experience in configuring and supporting IT infrastructure
• Strong troubleshooting and technical support skills
• Hands-on experience with physical hardware, server builds, and networking gear
• Familiarity with network security principles and best practices
• Excellent problem-solving and communication skills
• Relevant certifications such as CompTIA A+, Network+, Security+, or CCNA preferred
• Experience in an MSP or fast-paced IT support environment is a plus

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology