Information Technology Coordinator

Monroe Health Center; Union (WV); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid holidays

State retirement

Health insurance

PTO

Employee benefits

Job summary

Monroe Health Center’s IT Coordinator in Union, West Virginia, provides technical support across the organization and assists with maintenance, operation, and security of information technology systems. You will support hardware, software, operating systems, the EHR system, telecommunications, internet connectivity, and other tech services.

You will collaborate with employees, vendors, ISPs, and the CIO to ensure reliable services across all facilities.

Qualifications

• Excellent communication and interpersonal skills.
• Strong computer knowledge and technical skills.
• Ability to troubleshoot hardware, software, networking, and system-related problems.
• Ability to learn and support new software applications and technology systems.
• Ability to work effectively as part of a team and independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with employees, vendors, contractors, and service providers.
• Ability to travel between organizational facilities as needed.
• Valid driver's license and reliable transportation.

Skills

Communication

Troubleshooting

Teamwork

Organizational skills

Travel readiness

Driver's license

Education

Associate degree in IT / CS

Job description

IT Coordinator

Position Type: Full-Time
Location: MHC Business Office - Union, West Virginia
Reports To: Chief Information Officer (CIO)

Position Summary

The IT Coordinator is responsible for providing technical support to employees throughout the organization and assisting with the maintenance, operation, and security of the organization's information technology systems. This position will support computer hardware, software, operating systems, the Electronic Health Records (EHR) system, telecommunications, internet connectivity, and other technology-related services.

The IT Coordinator will work closely with employees, equipment and technology vendors, internet service providers, communications contractors, and the Chief Information Officer to ensure reliable and effective technology services across all organizational facilities.

Travel between organizational locations will be required as needed.

Required Qualifications

• Excellent communication and interpersonal skills.
• Strong computer knowledge and technical skills.
• Ability to troubleshoot hardware, software, networking, and system-related problems.
• Ability to learn and support new software applications and technology systems.
• Ability to work effectively as part of a team and independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with employees, vendors, contractors, and service providers.
• Ability to travel between organizational facilities as needed.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Associate degree in Computer Science, Information Technology, or a related field preferred.
• One to two years of related IT or technical support experience preferred.
• Experience supporting Electronic Health Records or other healthcare information systems is a plus.
• Experience with network troubleshooting, telecommunications, hardware inventory, and software support is desirable.

Benefits

We offer an excellent benefits package, including:

• 11 paid holidays
• West Virginia State Retirement enrollment
• West Virginia PEIA health insurance
• Paid time off (PTO)
• Additional employee benefits in accordance with organizational policies

Equal Opportunity Employer

Our organization is committed to providing equal employment opportunities to all qualified individuals and maintaining a workplace that values professionalism, teamwork, respect, and service to our patients and communities.