INFORMATION TECHNOLOGY ASSOCIATE

State of California; California; Hybrid; USD 55,000 - 98,000; Full time

Job summary

California Correctional Health Care Services is seeking an Information Technology Associate at Mule Creek State Prison (MCSP) in Ione, CA. This position provides day-to-day desktop, application and network support to staff, supporting ITSD Field Operations and Client Services.

Travel to institutions and after-hours support of CCHCS software applications may be required. The role is permanent, full-time with hybrid telework and requires the successful candidate to reside in California upon

Qualifications

• Minimum Requirements and the Information Technology Associate classification are defined in the class specification.

Responsibilities

• Provide day-to-day desktop, application and network support for CCHCS staff in an institutional environment.
• Travel to other institutions and after-hours support of CCHCS software applications and systems may be required.

Job description

Job Posting:Information Technology Associate - Mule Creek State Prison (MCSP)

California Correctional Health Care Services

JC-534985 -

JC-534985 - Information Technology Associate - Mule Creek State Prison (MCSP)
INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/27/2026

Effective July 1, 2025, in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit 01, and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by 3 percent and will receive 5 hours PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.

Under the general supervision of the Information Technology (IT) Supervisor II, the Field Support Staff, provides IT support for California Correctional Health Care Services (CCHCS) staff within an institutional environment. Duties include day to day desktop, application and network support, project implementation and activities necessary to ensure successful delivery of services to the customer, in support of Information Technology Services Division (ITSD) Field Operations, Client Services. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. Travel to institutions and after hours support of CCHCS software applications and systems may be required, due to operational need.

You will find additional information about the job in the Duty Statement .

Working Conditions

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment, pursuant to Government Code sections 14200-14203 .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY ASSOCIATE

Classification:

INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00A $5,424.00 - $7,270.00B $5,930.00 - $7,947.00C $6,521.00 - $8,740.00D New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

Mule Creek State Prison

Department Information

• This advertisement is for a(n) INFORMATION TECHNOLOGY ASSOCIATE position located at MULE CREEK STATE PRISON (MCSP)in IONE, CA located in AMADORCOUNTY.
• You must indicate JC-534985and position number on your application: 064-032-1401-XXX.
• Please Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

Across our organization, our programs work cooperatively to provide the highest level of health care possible to a diverse correctional population. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR and CCHCS mission.

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan Fingerprinting.

Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

When submitting supporting documents, PDF file format is preferred.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.

Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors.

To prepare for the State Application process, please visit Work4CA: State Application Checklist.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://cchcs.ca.gov/careers

Human Resources Contact:
Lee Lor
(000) -
[e-mail]

Hiring Unit Contact:
Ladrena Black
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

EEO Contact:
CCHCS EEO Office
(000) -
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Priority consideration will be given to Reemployment, Departmental Restriction of Appointment (DROA), State Restriction of Appointment (SROA), and Surplus candidates.

All methods of appointments may be considered.

Paper App (If unable to submit an electronic application): To apply for this position, you may submit a Standard State Application (STD 678) and resume, along with copies of your most recent performance report, college transcripts/college diploma (if applicable) and license/certification (if applicable) to the contact person listed above.

PLEASE NOTE: All applicants must meet the minimum qualifications (MQ's) of the classification, per SPB Rule 250. Possession of MQs for list eligible applicants will be verified prior to interview and/or appointment. If it is determined an applicant does not meet MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list.

This advertisement may be used for other PERMANENT FULLTIME vacancies that may occur at this location during the life of this recruitment.

Resumes will be accepted in addition to the required STD. 678

It is up to the hiring authority to accept Training and Development (T&D) assignments. If you are interested in a T&D assignment, you are not required to meet MQs; however, you must indicate T&D as your eligibility when applying.

The term VAR and/or XXX in the position number indicates that multiple vacancies may exist for this classification.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.