Information Technologist

World Pediatric Dental; San Antonio (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

World Pediatric Dental in San Antonio, Texas is seeking a proactive IT professional to maintain and support our information technology systems across offices. The role covers PC LAN upkeep, software, hardware, and network services, with collaboration across departments to ensure reliable technology operations.

You will handle inventory, license management, security compliance, and documentation while serving as the main technical liaison to staff and stakeholders.

Responsibilities

• Maintains information technology systems (PC LAN equipment).
• Provides IT operations functions to offices for standard hardware, software, and voice/data network solutions.
• Responsible for the purchase, installation, and life-cycle maintenance of PCs, servers, and LAN network, connectivity equipment.
• Provides escalated on-site support of hardware, software, and network connectivity issues.
• Acts as the primary point of communication between TIS and operating, business, and functional units.
• Performs local administration and operates functions as appropriate in accordance with standards, policies, and procedures.
• Local inventory maintenance and software license management.
• Monitors security compliance in accordance with TIS standards, policies, and procedures.
• Responsible for maintenance of systems documentation such as TIS operations manuals.
• Serves as the technical and communications liaison to and from stakeholders and office key users for TIS communications, initiatives, needs assessments, etc.
• Responsible for procurement, installation, and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems, and other software)
• Provides new staff with PC/account setup and orientation.

Job description

IT (Information Technologists) generally design, operate, or maintain technology products. Not limited to employment with technology companies, IT specialists may work with any businesses, agencies, or organizations that use technology or manage large amounts of information.

Regardless of the sector, IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks, and enterprise systems. IT specialists will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system of integration of multiple systems. With information technology constantly changing, specialists must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in their current system.

Essential Functions

• maintains information technology systems (PC LAN equipment)
• provides IT operations functions to offices for the organization's standard hardware, software, and voice/data network solutions
• responsible for the purchase, installation, and life-cycle maintenance of PCs, servers, and LAN network, connectivity equipment
• as appropriate, provides escalated on-site support of hardware, software, and network connectivity issues.
• acts as the primary point of communication between TIS and operating, business, and functional units.
• performs local administration and operates functions as appropriate in accordance with standards, policies, and procedures.

Duties

• Responsible for local inventory maintenance and software license management.
• Monitors security compliance in accordance with TIS standards, policies, and procedures.
• Responsible for maintenance of systems documentation such as TIS operations manuals.
• Serves as the technical and communications liaison to and from stakeholders and office key users for TIS communications, initiatives, needs assessments, etc.
• Responsible for procurement, installation, and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems, and other software)
• Provides new staff with PC/account setup and orientation.