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Wayne County Hospital in Monticello, Kentucky seeks a dedicated IT Support Specialist to provide direct support to users across the hospital. The role involves assisting with hardware and software issues, upgrading medical equipment, and resolving various IT support requests to ensure smooth operations.
The ideal candidate will have strong skills in Active Directory, network administration, and troubleshooting. Candidates with a high school diploma, preferably with a degree in computer science or related field, are encouraged to apply.
Provide direct support to users across the organization. This can include helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices. You will be responsible for assisting in installing/upgrading medical equipment, network administration, and resolving IT support requests.
Active Directory, DFS, Terminal Servers and file server migrations, Print Servers, Virtual Servers. Establish the networking environment by designing system configurations, directing system installation and defining, documenting and enforcing system standards. Design and implement new solutions and improve resilience of the current environment. Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with team members on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Secure network systems by establishing and enforcing policies and defining and monitoring access. Support and administer firewall environments in line with IT security policy. Report network operational status by gathering and prioritizing information and managing projects. Upgrade data network equipment to the latest stable firmware releases. Configure routing and switching equipment hosted IP voice services and firewalls.