Information Systems Specialist I

Anaheim Union High School District; Anaheim (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Sick leave & holidays

PERS retirement

Job summary

Anaheim Union High School District is seeking an Information Systems Specialist I to support the Student Information System (SIS) and related applications. Under the CTO, you will handle data processing, training, testing, and maintenance, and serve as a resource for district staff on data retrieval and input.

Responsibilities include troubleshooting data integrity, generating reports, managing CALPADS data, creating user accounts, and assisting with CALPADS submissions.

Qualifications

• High school diploma with college-level CS coursework.
• Three years of experience in data processing and SQL usage.
• Knowledge of CALPADS data and large-scale student information systems.

Responsibilities

• Develops and maintains annual calendars for deadlines and data processes.
• Generates and distributes SIS-related reports for student services.
• Provides SIS user training and technical support to District staff.
• Troubleshoots data integrity errors and defines corrective actions.
• Manages CALPADS data submissions and user accounts in SIS.

Skills

Relational DB concepts

SQL proficiency

Troubleshooting

Interpersonal skills

Communication

Data accuracy

Customer support

CALPADS knowledge

Education

High school diploma with CS coursework

Tools

SIS software

MS Excel

MS Word

Job description

Health Benefits: 100% employer contribution towards employee and family premiums District: Award-winning schools Community: World-famous attractions

BASIC FUNCTION

Under the direction of the Chief Technology Officer, performs data processing activities and communications as it relates to the student information system; provides varied and complex technical support for the application of planning/development, training, testing, operations and maintenance of the Student Information System (SIS) and ancillary systems; serves as a resource to District and school-based staff related to retrieval and input of student data; analyzes problems and troubleshoots data integrity errors; and performs other related duties as required.

DISTINGUISHING CHARACTERISTICS

The Information System Specialist I classification is a journey-level class in the Information Systems Specialist series. Positions assigned to the Information Systems Analyst classification are distinguished from the Information Systems Specialist I classification in that the latter provides 1st level SIS customer/technical support whereas the Information Systems Analyst analyzes, evaluates and recommends SIS data processes to various levels of organizational staff.

MINIMUM QUALIFICATIONS

Any combination of experience, education and training that would likely provide the required knowledge and abilities is qualifying. A typical combination would be the following:

EDUCATION: Graduation from high school supplemented by college-level course work in computer science or related field.

EXPERIENCE: Three years of experience in data processing and using ANSI SQL 2003 or greater.

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic relational database concepts, principles, methods including database logical and physical design, key relationships, data types, interface navigation, etc.
• Proper handling of forms and media;
• Interpersonal skills including tact, patience and courtesy;
• Record-keeping techniques;
• Modern office practices, procedures and equipment;
• Oral and written communication skills;
• Large scale information systems, especially student information systems;
• California Longitudinal Pupil Achievement Data System (CALPADS);
• ANSI SQL 2003 or greater version;
• Account management fundamentals;
• Effective troubleshooting techniques for computer hardware and software.

• Perform a variety of duties involved in the operation of a large scale computer and the appropriate peripheral equipment;
• Manage student data collection processes specifically required for CALPADS;
• Operate a variety of equipment related to computer input and output;
• Troubleshoot and define problems with equipment and software;
• Distribute a large volume of data electronically via email, server, printed or other formats;
• Explain technical problems and recommend solutions to appropriate staff;
• Maintain records in a variety of formats such as PDF, MS Excel, MS Word, etc;
• Type at an acceptable rate of speed;
• Understand and follow oral and written instructions;
• Read, interpret software manuals, technical specifications, and operations guides;
• Establish and maintain cooperative and effective working relationships with others;
• Meet schedules and time lines;
• Demonstrate attention to detail;
• Work independently with little direction;
• Detect errors in data and material being processed and take corrective action.

PHYSICAL DEMANDS

Employees in this classification walk, stand, and sit for long periods of time, lift 5 to 25 lbs unassisted, carry, push, pull stoop, bend and use fingers, wrists or hands repetitively, have rapid mental/muscular coordination, speak clearly, hear normal voice conversation, have depth perception, and use a computer and telephone.

WORK ENVIRONMENT

Employees in this classification work inside exclusively using machinery with moving parts; employees may work in direct contact with the public, and other District staff, may be subjected to negative interpersonal situations, with high volume of work and tight deadlines, with continuously changing priorities and interruptions, and may work alone without guidance from supervisor.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees in this classification, and are not to be interpreted as an exhaustive list of responsibilities and qualifications required of personnel so classified. Reasonable accommodations will be made so that qualified employees can perform the essential duties of the job.

SPECIALIZED ESSENTIAL DUTIES (Typically only performed in this classification):

• Processes data requests in a variety of formats, including daily record of work performed and records associated with special requests.
• Schedules and evaluates day and evening production run status frequently to determine actual and potential slippage in schedules.
• Receives and reads requests for service and determines type of service requested.
• Analyzes production procedures and develops improved methods.
• Coordinates data processing activities and communications between Education and Information Technology department and school-site personnel.
• Develops and maintains annual calendar based on user and department deadlines and input.
• Operates, monitors and adjusts a large scale computer system and the appropriate peripheral equipment including I/O devices, printers, video display and printing terminals, optical scanner and forms handling equipment to maximize printing quality and speed.
• Prepares and routes computer output.
• Reviews finished jobs for completeness; maintains computer system operation records and logs; analyzes computer output reports and summaries for quality control and accuracy.
• Generates, prints, separates and distributes a variety of regular and special reports used for student support services functions including attendance, schedules, grades, transcripts, demographic data and tests in accordance with established timelines.
• Develop system queries and reports on the assigned SIS; run requested reports and provide specific information to District sites and administration.
• Provides technical support and training to school sites and District staff in the use of student data systems and data entry of various student records.
• Facilitates and supports school-site personnel in the daily operation of data entry.
• Serves as a resource to District and school-based staff related to retrieval and input of student data; analyzes problems and troubleshoots data integrity errors.
• Creates, modifies, tests and deletes user accounts and logins for the student data system in accordance with established procedures; resets passwords for individual accounts.
• Receives and logs incoming data requests; obtains SSIDs (Statewide Student Identifiers) and maintains current enrollment statuses for all district students in Statewide Longitudinal Data System; verifies information for accuracy and completeness.
• Maintains state reporting data and system processes including, but not limited to, Department of Education and CALPADs data file extracting, data updating, and data reviewing for submission to periodic state record requests, requirements and daily anomaly corrections.
• Assists in the electronic submission of data to the California Department of Education and the U.S. Department of Education.
• Monitors, orders, receives and maintains inventory levels of supplies and materials such as paper, printer ribbon, toner, forms and labels to ensure that department supplies and materials are adequately stocked.

GENERAL ESSENTIAL DUTIES (Also performed in other classifications):

• Assist with the development of security settings and roles in the SIS and other ancillary systems.
• Maintain, configures, and adjusts accounts for users in the SIS and other ancillary systems.
• Operate personal computers; lean and service equipment according to established timelines, or as needed including changing toner in printers, charging units, drums and other parts.
• Participate in quality assurance and testing by assisting programmers with testing and debugging software and hardware problems and troubleshooting any programs and operations procedures.
• Interpret verbal and written instructions.
• Read and interpret instructions from various manuals and operation guides.
• Contact vendor's agents or customer engineers to report problems with hardware or software as needed.
• Communicates with outside agencies, administrators, school site staff, to exchange information;
• Notify appropriate Education and Information Technology management staff for issues that may need to be escalated to outside technical support representatives to resolve more complex issues.
• Assure work is completed in a timely manner.
• Responds to requests from users and distribute completed data via email, hard copy, cd or other formats to appropriate staff.
• Determines responsiveness to new or altered reporting formats.
• Performs a variety of responsible and complex tasks with moderate supervision.
• Supports other Education and Information Technology Department projects as assigned.
• Attends and participates in meetings, conferences, and seminars to stay informed of new developments in managing information systems and processes.

ADVANCED STEP PLACEMENT

All new regular classified employees shall be paid in accordance with the salary range established for the class to which assigned. Initial placement will normally be the first step of the salary range. However, a new employee may receive advanced step placement with an approval from Human Resources. Requests for advanced step must be submitted in writing to the Human Resources office before the employee's first day of work. Approval will be based on the following criteria: A) Additional qualifying experience beyond that required for entry into the class. B) Additional education at the college level when related to the position, beyond the established educational requirements for entry into the class. C) Evidence of currently receiving a salary greater than the first step of the salary for the classification.

BENEFITS

• Leaves: Sick leave, holidays, bereavement and emergency leaves.
• Retirement: Classified employees are members of the Public Employees Retirement System (PERS). Employee contribution is 7% of gross earnings.
• Insurance: The District provides medical, dental, vision care, behavioral health and life insurance for the employees and their dependents.

EQUAL EMPLOYMENT OPPORTUNITY DISTRICT

The Anaheim Union High School District prohibits discrimination intimidation harassment (including sexual harassment) or bullying based on a person's actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics in its programs or activities and provides equal access to the Boy Scouts and other designated youth groups.

The following employees have been designated to handle questions and complaints of alleged discrimination:

504 Coordinator: Adela Cruz, Contact for Disability Discrimination Concerns

Location: 501 N. Crescent Way, Anaheim, CA 92801

Email: [e-mail]

Title IX Coordinator (Employees): Amie Maya, Director, Human Resources

Location: 501 N. Crescent Way, Anaheim, CA 92801

Email: [e-mail]

Title II Coordinator: Melanie Thomasson, Contact for Ensuring Equal Opportunity

Location: 501 N. Crescent Way, Anaheim, CA 92801

Email: [e-mail]

FOR FURTHER JOB INFORMATION ABOUT THE ANAHEIM UNION HIGH SCHOOL DISTRICT, PLEASE GO ONLINE TO WWW.AUHSD.US