Information Systems Manager

Society for Information Management; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

Society for Information Management seeks a technology leader to drive enterprise applications, delivery of major projects, and scalable solutions across public-facing justice operations in Georgia.

You will lead a technical team, manage applications, coordinate modernization efforts, and partner with county IT and vendors to meet operational goals and improve access to justice.

Qualifications

• Bachelor's degree in IT, CS, information systems or related field.
• 5+ years in enterprise app management, IT leadership, supervision, project management, analytics or data reporting.
• 3+ years of lead/supervisory experience or equivalent.

Responsibilities

• Lead enterprise applications, administration, integrations, upgrades, roadmaps.
• Supervise technical staff, set priorities, manage workload, coach team.
• Lead enterprise implementations from planning through go-live, manage scope and risks.
• Drive reliability, incident management, DR and business continuity.
• Identify AI/automation opportunities and develop dashboards for ops.
• Partner with executives and vendors to translate business needs into tech solutions.

Skills

People leadership

Enterprise application management

Project management

Data analytics and reporting

Vendor management

SQL

Microsoft Power Platform

AI and automation

Change management

Education

Bachelor's Degree in IT / CS / Information Systems

Tools

Tyler Technologies

APIs

Job description

Lead Technology That Advances Justice

We are looking for a technology leader who can lead people, own enterprise applications, deliver major technology projects, and turn operational challenges into scalable solutions.

The Information Systems Manager will help shape how one of Georgia's busiest constitutional offices uses technology, data, automation, and artificial intelligence to improve court operations, customer service, and access to justice.

This is not a traditional IT support management role. It is an opportunity to influence technology strategy while leading the people and systems that deliver it.

What You'll Own

Enterprise Applications
Lead application administration, configuration, integrations, APIs, upgrades, testing, releases, enhancements, and application roadmaps.

Technical Team Leadership
Supervise technical staff, establish priorities and performance expectations, manage workload and accountability, coach employees, and strengthen cross-training and team capacity.

Projects & Modernization
Lead enterprise implementations from planning through go-live, including requirements, scope, schedules, risks, vendors, testing, training, change management, and operational readiness.

Technology Operations
Drive system reliability, application support, incident escalation, ticket management, root-cause analysis, change control, disaster recovery, and business continuity.

AI, Automation & Data
Identify responsible opportunities for AI and automation, develop dashboards and performance measures, support SQL-based analysis, and use data to improve operations and decision-making.

Business & Vendor Partnerships
Partner with executives, operational teams, County IT, justice partners, and vendors to translate business needs into technology solutions and hold partners accountable for results.

Knowledge & Adoption
Strengthen technical documentation, SOPs, knowledge transfer, training, and technology adoption across the Office.

Minimum Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, Public Administration, or a closely related field.
• Five (5) years of progressively responsible experience in one or more of the following: enterprise application management, IT leadership, technical staff supervision, project management, business analysis, enterprise software implementation, vendor management, technology operations, or data analytics and reporting.
• Three (3) years of lead or supervisory experience, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

Preferred Experience

• Experience with technical team leadership, court or justice technology, Tyler Technologies applications, enterprise implementations, SQL, Microsoft Power Platform, AI and automation, APIs and integrations, business process improvement, change management, public-sector technology, technology procurement, vendor management, disaster recovery, or business continuity is preferred.
• PMP, ITIL, Lean Six Sigma, Certified Scrum Product Owner, Microsoft, or related certifications are highly desirable.