ASSISTANT CHIEF INFORMATION OFFICER - Courts & Justice Information Systems (CJIS)

Fulton County; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Fulton County's Department of Information Technology seeks an Assistant CIO for the Criminal Justice Information Systems (CJIS) division. The role directs daily operations, aligns goals with county strategy, and drives major IT initiatives across public safety and justice systems.

Responsibilities include managing staff, budgets, and projects, establishing data standards, and ensuring timely delivery. Strong leadership, policy adherence, and collaboration with department heads are essential.

Qualifications

• Bachelor's degree in Business/Public Admin/IT or related field required; six years IT leadership/IT support in public safety or courts setting.
• Four years of managerial or supervisory experience or equivalent combination of education, training, and experience.
• Specialized experience with ITIL, Six Sigma, or SCRUM is preferred.

Responsibilities

• Direct and evaluate staff; schedule work; manage performance and discipline as appropriate.
• Organize and prioritize work; provide resources and progress reports to management.
• Manage division budgets; align projects with strategic plans; monitor industry trends.
• Oversee project lifecycles; set priorities; recommend tech changes to meet needs.
• Develop and enforce standards and procedures for data management and publication.

Skills

IT leadership

Public safety IT

Project management

Stakeholder communication

Strategic planning

Education

Bachelor's degree in related field

Tools

ITIL

Six Sigma

SCRUM

Job description

UNCLASSIFIED POSITION

CURRENT VACANCY IN THE DEPARTMENT OF INFORMATION TECHNOLOGY

Criminal Justice Information Systems (CJIS)

Minimum Qualifications

Bachelor's Degree in Business or Public Administration, Information Technology, Information Systems, Computer Science, or a related field required; supplemented by six (6) years of experience providing information technology related leadership and/or support within a public safety or courts related work setting; four (4) years of managerial or supervisory experience or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specialized work experience utilizing ITIL, Six Sigma, or SCRUM methodologies is preferred.

Area of Assignment: Criminal Justice Information Systems (CJIS)

Specific License or Certification Required:

Must possess and maintain a valid Georgia driver's license.

Specific Knowledge, Skills, or Abilities

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Veterans’ Preference

Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans’ preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans’ Preference Policy and Procedure, please.

Examination

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

Purpose Of Classification

The purpose of the Assistant CIO position is to manage the overall operations of departmental systems within their assigned division by establishing standards, policies, procedures and long-term objectives. The position is responsible for ensuring daily operations and projects are carried out in a timely and efficient manner according to standards, policies, procedures and objectives. Under the administrative direction of the Deputy CIO, the Assistant CIO is responsible for planning, directing, managing, and overseeing assignment related support activities. The position frequently interacts with Department Heads and staff of other departments. Supervision is exercised over a number of managerial and professional personnel.

Essential Functions

Supervises, directs, and evaluates assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
Manages an assigned division within the Department, such as Administration, Public Safety and Justice Systems, GIS, and/or Application Support; develops, plans, and implements long and short term strategic plans, goals, and objectives for the County in assigned division; evaluates new project and initiatives for alignment with strategic plan; monitor industry trends by reading professional journals and attending professional conferences and seminars; develops division budget to ensure resources are available to support business plan.
Manages projects in assigned division: establishes project priorities; develops plans for implementing changes to include lifecycle plans that identify the order, timing and priority of system changes; recommends methodologies, data sources, and software tools; recommends changes to current technology systems or applications in order to meet organizational needs; identifies new processes and alternatives to resolve problems or improve/enhance operations.
Develops and implements standards, policies and procedures: maintains written standards for the management of assigned division; documents and reviews procedures for the maintenance of specific datasets; develops and documents policies regarding the sharing of departmental data; establishes and enforces best practices; consults with management in design of data management procedures.
Manages the publication of online services and data through departmental applications: manages the design and content of internal and public websites; manages the publication of data available for public download.
Maintains the awareness of the latest applications, technologies and assigns staff to evaluate their applicability to work performed by the division; oversees the testing of new technologies and software, and establishes their appropriate uses; builds and maintains relationships with vendor representatives to ensure the division is receiving the latest software and features it is entitled to; works with the IT Administrative Division to procure new software and services.
Advises county departments on the potential application of technology to support business activities; works to build and maintain relationships with departmental professionals and users in other department through collaboration, in-house seminars, and the sharing of tools and ideas.
Makes recommendations regarding departmental budget: monitors expenditures to ensure compliance with approved budget.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including purchase orders, invoices, maps and diagrams, and requests for proposal; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including employee performance appraisals, standards, policies and procedures and analytical reports; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates or uses various equipment and supplies in order to complete work assignments: operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Communicates with County officials and department heads, supervisor, other employees, third party service contractors, external agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions

Performs other related duties as required.

For Applicants With Prior Military Service

We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including:

Leadership & Accountability

Led technical teams, units, or mission-support functions in complex, high-accountability environments; Supervised personnel and coordinated resources to meet operational and technology objectives; Maintained accountability for personnel, systems, resources, and mission-critical operations.

Operations & Problem Solving

Directed or supported information technology operations in secure, mission-critical environments; Coordinated system implementations, upgrades, modernization efforts, and continuity of operations; Evaluated complex technical and operational challenges, established priorities, and implemented effective solutions under demanding conditions.

Communication & Customer Service

Collaborated with technical teams, operational leadership, end users, and external partners to address technology and business needs; Communicated complex technical information to technical and non-technical stakeholders; Built effective working relationships while ensuring technology services supported organizational and mission requirements.

Technical & Administrative Proficiency

Managed or supported enterprise technology systems and secure information environments; Applied established processes, policies, and technology management practices to maintain system security, availability, and operational readiness; Maintained documentation, monitored performance and compliance, and supported technology projects and continuous process improvement.

Performance Aptitudes

Data Utilization

Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction

Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, Tools, and Materials Utilization

Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.

Verbal Aptitude

Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; ability to calculate surface areas, volumes, weights, and measures; may include the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.

Functional Reasoning

Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning

Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.