Information Systems Manager

TAG Cloud Society; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

TAG Cloud Society in Atlanta is seeking a senior Information Systems Manager to guide technology strategy for a busy Georgia constitutional office. You will lead enterprise applications, drive modernization, and shape how technology improves court operations, customer service, and access to justice.

You will oversee technical teams, manage major projects, and advance AI, automation, dashboards, and data-driven decision-making across the organization.

Qualifications

• Experience leading enterprise applications and coordinating large-scale technology programs.
• Strong technical leadership with ability to supervise professionals and manage performance.
• Experience with AI, automation, data analytics, and dashboards.

Responsibilities

• Lead enterprise implementations from planning through go-live, including requirements, scope, schedules, risks, vendors, testing, training, change management, and operational readiness.
• Drive system reliability, incident escalation, ticket management, root-cause analysis, change control, disaster recovery, and business continuity.
• Identify opportunities for AI and automation and use data to improve operations and decision-making.
• Partner with executives, operational teams, County IT, justice partners, and vendors to translate business needs into technology solutions.

Job description

Lead Technology That Advances Justice

We are looking for a technology leader who can lead people, own enterprise applications, deliver major technology projects, and turn operational challenges into scalable solutions.

The Information Systems Manager will help shape how one of Georgia's busiest constitutional offices uses technology, data, automation, and artificial intelligence to improve court operations, customer service, and access to justice.

This is not a traditional IT support management role. It is an opportunity to influence technology strategy while leading the people and systems that deliver it.

What You’ll Own

Enterprise Applications

Lead application administration, configuration, integrations, APIs, upgrades, testing, releases, enhancements, and application roadmaps.

Technical Team Leadership

Supervise technical staff, establish priorities and performance expectations, manage workload and accountability, coach employees, and strengthen cross-training and team capacity.

Projects & Modernization

Lead enterprise implementations from planning through go-live, including requirements, scope, schedules, risks, vendors, testing, training, change management, and operational readiness.

Technology Operations

Drive system reliability, application support, incident escalation, ticket management, root-cause analysis, change control, disaster recovery, and business continuity.

AI, Automation & Data

Identify responsible opportunities for AI and automation, develop dashboards and performance measures, support SQL-based analysis, and use data to improve operations and decision-making.

Business & Vendor Partnerships

Partner with executives, operational teams, County IT, justice partners, and vendors to translate business needs into technology solutions and hold partners accountable for results.

Knowledge & Adoption

Strengthen technical documentation, SOPs, knowledge transfer, training, and technology adoption across the Office.