ASSISTANT CHIEF INFORMATION OFFICER - Courts & Justice Information Systems (CJIS)

Fulton County, GA; Georgia; On-site; USD 110,000 - 150,000; Full time

Job summary

Fulton County is seeking an Assistant CIO in the Department of Information Technology to manage the overall operations of departmental systems and establish standards, policies, and long-term objectives. Under the Deputy CIO, you will plan, direct, and oversee division-wide support activities with supervision over multiple professional staff.

The role requires a Bachelor’s degree in a related field, six years of IT leadership experience, and a valid Georgia driver’s license.

Qualifications

• Bachelor's degree in the specified fields plus six years IT leadership/supervisory experience.
• Four years of managerial/supervisory experience or equivalent.
• Specialized work experience with ITIL, Six Sigma, or SCRUM preferred.

Responsibilities

• supervise and evaluate staff; manage work schedules and performance appraisals.
• organize and assign work to meet objectives; ensure necessary resources and provide technical guidance.
• lead division planning, budgeting, and strategic initiatives; monitor industry trends and partnerships.
• manage publication of online services and department data; ensure compliance with standards and procedures.
• advise county departments on applying technology to support business activities.

Skills

IT leadership

project management

change management

vendor coordination

team supervision

policy development

Education

Bachelor's degree in Business/Public Administration/IT/IS/CS

Job description

UNCLASSIFIED POSITION
CURRENT VACANCY IN THE DEPARTMENT OF INFORMATION TECHNOLOGY

Area of Assignment: Criminal Justice Information Systems (CJIS)

Minimum Qualifications:

Bachelor's Degree in Business or Public Administration, Information Technology, Information Systems, Computer Science, or a related field required; supplemented by six (6) years of experience providing information technology related leadership and/or support within a public safety or courts related work setting; four (4) years of managerial or supervisory experience or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specialized work experience utilizing ITIL, Six Sigma, or SCRUM methodologies is preferred.

Specific License or Certification Required:

Must possess and maintain a valid Georgia driver's license.

Specific Knowledge, Skills, or Abilities

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Veterans’ Preference:

Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans’ preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans’ Preference Policy and Procedure, please click here.

Examination:

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

Purpose of Classification:

The purpose of the Assistant CIO position is to manage the overall operations of departmental systems within their assigned division by establishing standards, policies, procedures and long-term objectives. The position is responsible for ensuring daily operations and projects are carried out in a timely and efficient manner according to standards, policies, procedures and objectives. Under the administrative direction of the Deputy CIO, the Assistant CIO is responsible for planning, directing, managing, and overseeing assignment related support activities. The position frequently interacts with Department Heads and staff of other departments. Supervision is exercised over a number of managerial and professional personnel.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Supervises, directs, and evaluates assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Manages an assigned division within the Department, such as Administration, Public Safety and Justice Systems, GIS, and/or Application Support; develops, plans, and implements long and short term strategic plans, goals, and objectives for the County in assigned division; evaluates new project and initiatives for alignment with strategic plan; monitor industry trends by reading professional journals and attending professional conferences and seminars; develops division budget to ensure resources are available to support business plan.

Manages projects in assigned division: establishes project priorities; develops plans for implementing changes to include lifecycle plans that identify the order, timing and priority of system changes; recommends methodologies, data sources, and software tools; recommends changes to current technology systems or applications in order to meet organizational needs; identifies new processes and alternatives to resolve problems or improve/enhance operations.

Develops and implements standards, policies and procedures: maintains written standards for the management of assigned division; documents and reviews procedures for the maintenance of specific datasets; develops and documents policiesregarding the sharing of departmental data; establishesand enforcesbest practices; consults with management in design of data management procedures.

Manages the publication of online services and data through departmental applications: manages the design and content of internal and public websites; manages the publication of data available for public download.

Maintains the awareness of the latest applications, technologies and assigns staff to evaluate their applicability to work performed by the division; oversees the testing of new technologies and software, and establishes their appropriate uses; builds and maintains relationships with vendor representatives to ensure the division is receiving the latest software and features it is entitled to; works with the IT Administrative Division to procure new software and services.

Advises county departments on the potential application of technology to support business activities; works to build and maintain relationships with departmental professionals and users in other department through collaboration, in-house seminars, and the sharing of tools and ideas.

Makes recommendations regarding departmental budget: monitors expenditures to ensure compliance with approved budget.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including purchase orders, invoices, maps and diagrams, and requests for proposal; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including employee performance appraisals, standards, policies and procedures and analytical reports; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates or uses various equipment and supplies in order to complete work assignments: operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with County officials and department heads, supervisor, other employees, third party service contractors, external agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions:

Performs other related duties as required.

For Applicants With Prior Military Service:

We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including:

Leadership & Accountability: Led technical teams, units, or mission-support functions in complex, high-accountability environments; Supervised personnel and coordinated resources to meet operational and technology objectives; Maintained accountability for personnel, systems, resources, and mission-critical operations.

Operations & Problem Solving: Directed or supported information technology operations in secure, mission-critical environments; Coordinated system implementations, upgrades, modernization efforts, and continuity of operations; Evaluated complex technical and operational challenges, established priorities, and implemented effective solutions under demanding conditions.

Communication & Customer Service: Collaborated with technical teams, operational leadership, end users, and external partners to address technology and business needs; Communicated complex technical information to technical and non-technical stakeholders; Built effective working relationships while ensuring technology services supported organizational and mission requirements.

Technical & Administrative Proficiency: Managed or supported enterprise technology systems and secure information environments; Applied established processes, policies, and technology management practices to maintain system security, availability, and operational readiness; Maintained documentation, monitored performance and compliance, and supported technology projects and continuous process improvement.

Performance Aptitudes:

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures; may include the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.