Information Systems Business Intelligence Analyst

Penn Line Service, Inc.; Scottdale (PA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Penn Line Service, Inc. is seeking an Information Systems BI Analyst to deliver data-driven solutions using the ERP system and Power BI to improve operational insight and organizational effectiveness. The role emphasizes reporting, analytics, and collaboration with business stakeholders.

Hybrid/onsite in Scottdale, PA, this position requires you to design and maintain reports, support ERP processes, and ensure security and access for end users while contributing to helpdesk support as needed.

Qualifications

• Minimum 5 years of related information systems experience.
• Bachelor's degree or equivalent.
• Strong knowledge of ERP software, REST APIs, and Power BI.

Responsibilities

• Build and maintain reports and inquiry pages within the ERP system.
• Design and deliver advanced analytics of financial and job performance data with Power BI.
• Collaborate with business stakeholders to understand data requirements.
• Support ERP processes and business needs that arise.
• Maintain security settings and access for all system functions and end users.
• Assist with helpdesk support.

Skills

Power BI

Data analysis

Stakeholder collaboration

REST APIs

Windows/Linux basics

Education

Bachelor's degree or equivalent combination of education and experience

Tools

ERP system

SQL/Databases

Job description

THIS POSITION IS HYBRID/ONSITE IN SCOTTDALE, PA

Job Overview And General Purpose

The Information Systems Business Intelligence Analyst supports the organization by delivering data-driven solutions to business challenges. This role leverages the ERP system and business intelligence tools to develop reports and analytics that improve operational insight and organizational effectiveness.

Essential Duties And Responsibilities

• Serves as a role model of excellent customer service by responding constructively to the needs of all those they interact with daily on behalf of the organization.
• Collaborate with business stakeholders to understand their data requirements
• Build and maintain reports and inquiry pages within the ERP system
• Design and deliver advanced analytics of financial and job performance data with use of Microsoft Power BI.
• Support ERP processes and business needs that arise
• Maintain security settings and access for all system functions and end users
• Assist with helpdesk support
• Other functions as assigned

Minimum Qualifications

• Minimum of 5 years of successful experience in this or a related information
• Education/Experience: Bachelor's Degree or equivalent combination of education and experience
• Technical Skills: Knowledge of ERP software, database administration, and Microsoft Power Business Intelligence (BI); Knowledge software interoperability and data integration with the use of REST APIs; Ability to troubleshoot problems and coordinate hardware/software solutions; Ability to document technical instructions for system applications use; Working knowledge of computer operating systems' administration and Microsoft Office Suite (Word, Excel, Outlook), security procedures and protocols, network topography/operation and technical field support; Familiar with basic Linux operations.
• Planning and Organization: Equitable task delegation; Promote employee engagement
• Problem analysis: Identify complex problems and review related information to evaluate options and develop and implement solutions.
• Critical Thinking: Use logic and reasoning to plan, develop, test and implement potential solutions to problems.
• Judgement: Ability to reach logical conclusions based on established evidence; Exhibit a high level of confidence.
• Drive: Demonstrate personal accomplishments and a desire to excel; Set and maintain ambitious standards for achievement; Take ownership of position and decisions; Ability to learn and support new hardware, software and operating systems; Identify and resolve problems in a timely manner.
• Other skills and abilities: Excellent oral and written communication skills and ability to effectively present information; Ability to communicate technical guidance and information to users; Superior organizational skills; Demonstrate attention to detail.

Physical Demands

• Light lifting (up to 25 pounds)
• Ability to hear (aid permitted)
• Sitting 6-7 hours per day
• Ability to write messages
• Occasional kneeling or bending
• Ability to speak clearly
• Ability to travel to Field Operations
• Ability to see

Work Environment

• Primarily, work is performed inside, in an office setting, and from a home Infrequent travel to industry events and operational jobsites may be necessary.

We are a Drug-Free Workplace.

We encourage minorities and females to apply.

EOE, including disability/vets

Phone: ext:151

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

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